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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

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Reviews
Vehicles
4.6
1,385 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,385 reviews

August 09, 2024

Tim was great. Made the process easy and painless. Showed us a truck and we purchased it. Simple. More

by trevorgriffith25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddie
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well thanks for saying that Trevor and clearly you made the process easier than most. That said, it's important the sales staff work at the pace the customer prefers. In your case, answer the questions, show the options and let you make the decision, sometimes, it's that easy. Thank you Trevor for the business and feedback! -Justin Harmon (General Manager)

August 09, 2024

Listened to my needs & wishlist worked with less than stellar credit. Respectful & no crazy pressure tactics. More

by akl
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Camille continues to prove her worth each day she shows up to work. It's reviews like this that motivate her and keep us informed of her efforts. Thank you AKL for sharing and giving Camille an opportunity to earn your business! -Justin Harmon (General Manager)

August 08, 2024

The people make the difference, especially, Derrick Philson. The process was explained every step of the way More

by lpalmer800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick is certainly top of the board this month with satisfied customers and does not go without recognition. Thank you for the feedback lpalmer and look forward to keeping you satisfied throughout your vehicle ownership. Have a great week! -Justin Harmon (General Manager)

August 07, 2024

Derrick Philson is the only reason I would consider purchasing a car here. He’s an amazing salesman! More

by KT.dixon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's a heck of a shoutout and much appreciated from Derrick and the rest of the staff here at Caldwell. Thank you for the business and review KT! -Justin Harmon (General Manager)

August 07, 2024

The whole staff was great and very accommodating. Ethan and Tyler were very helpful throughout the whole process More

by nicholasrbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Wendy Swartz, Nick Brown, Ethan Fisher
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear you were pleased with the support Nick. Hope your August is going smooth. -Justin Harmon (General Manager)

August 06, 2024

I was under pressure. The buying process took too long. I was there all day . I had to bargain it get any satisfaction. More

by Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick Philson
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear you feel this way Russell. As a management staff we preach that pressured sales are no good for anyone. Conversely, we do ask for sales people to ask for the sale as long as they have gone through all steps with the customer. I'm very sorry that you feel pressured and we will use this as a coaching lesson moving forward. Thank you for the feedback and the business. -Justin Harmon (General Manager)

August 06, 2024

Tim was great! He listened to what I wanted and my concerns! I will refer him to everyone that needs a helpful and caring salesman. I think he is a great asset to B More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Karen! Tim has been a hustler since the 1st day on the job and has proven to be an asset based on his customer's feedback. We appreciate you taking the time to endorse his efforts and thank you for providing Tim and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

August 03, 2024

I had a great experience at Bob Caldwell's from start to finish. Before I got to the dealership, Wayne text that Derrick Philson was going to be my sales consultant. I looked at a car on linesnd they had it More

by misty.centers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 05, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great plug and we appreciate you Misty highlighting Derrick's efforts! Glad to hear the visit and experience was well received. -Justin Harmon (General Manager)

August 02, 2024

Derrick has an amazing presence and is kind and friendly and informative. He made our experience less stressful than other dealers have. More

by Egypt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 05, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear the feedback! Derrick has been a sponge for the last 2 months of him entering this industry and high hopes as long as he can keep his motivation up. Thank you for the opportunity to earn your business and taking the time to review! -Justin Harmon (General Manager)

August 02, 2024

Dino offered us great service! He was knowledgeable about the Jeep Cherokee that I bought and made the test drive enjoyable! He even stayed after hours so that I could purchase my More

by elleeshep21
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Aug 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for recognizing the 5-10 hours the staff works after closing time. It's really nice that customer's recognize that as we all have been 5 minutes before closing time to find that there is nothing but a locked door. Glad to hear the service well received and thank you for your business. -Justin Harmon (General Manager)

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