Bob Caldwell Chrysler Dodge Jeep RAM

I've been a crysler customer for over 5 years never had any problems going to the dealer, I took my 2007 Jeep Liberty to this dealer, informed them of a small leak on the ground, they misdiagnosed my c had any problems going to the dealer, I took my 2007 Jeep Liberty to this dealer, informed them of a small leak on the ground, they misdiagnosed my car and I paid $250 for a transmission seal repair I didn't even need, and the car was still leaking where I had informed them before, after a month of me continuing to complain about the leak and taking time out of my busy schedule to keep going there, they then tell me Oh it's your water pump, that's been leaking all this time, and you wouldn't have seen a leak on the ground from the transmission seal, but we can fix that for your for an additional $600.00. WHAT!?they didn't even try to make it right from the previous misstake, all they kept saying was, well you needed the transmission seal fixed too. Now tell me, why would I believe what I paid $250 for a legitimate problem, if they couldn't even find a water pump leak for a MONTH!!! which by the way sits directly in the front of my car, with nothing blocking it and they couldn't see the leak, but found a transmission seal leak REALLY!!!, Yes I admit, they got me, but fool me once shame on you, fool me twice shame on me. WARNING!!!! DON'T GO TO THIS SERVICE DEPARTMENT!!! More

Just bought a new Dodge Challenger and love it. Thanks to Dustin and Joe for a great buying experience! Would recommend this dealership to anyone. Very friendly and greeted as soon as we got there. Dustin and Joe for a great buying experience! Would recommend this dealership to anyone. Very friendly and greeted as soon as we got there. More

My experience is with the body shop. After being the victim of a hit and run involving my two month old vehicle, a friend referred me to the body shop at Bob Caldwell. I was a little skeptical since I victim of a hit and run involving my two month old vehicle, a friend referred me to the body shop at Bob Caldwell. I was a little skeptical since I drive a Chevrolet Equinox. My friend assured me that the body shop was equipped to handle all makes and models. Well....my friend was right. She did in fact know the best body shop in the city of Columbus. My husband and I were extremely pleased with the results of our repair. In fact, I come from a "car family" and they all said, "I thought you had to have body work on your car." They could not believe the quality work . I am convinced that I too now know the best body shop in Columbus and tell all of my friends the same. I would recommend Bob Caldwell's body shop and Ike Eversole and his team to anyone finding themselves in need of car repairs after being in an accident. More

Scott Carson is a great guy. Work with him if you have to buy there. Managers are either gruff and mean or nice and dishonest. We made a deal over the phone with Joe and when we would buy anew lease fr to buy there. Managers are either gruff and mean or nice and dishonest. We made a deal over the phone with Joe and when we would buy anew lease from him he denied he even made it. They record their phone calls sowe wanted him to play it in front of us and his general manager. He then admitted to the deal and refused to honor it right before he hung up on us. The other manager was yelling at me about my trade wondering why i didn't spend 1500 dollars to fix the rust. If it did that why would i want a new vehicle. These guys are idiots. Again work with Scott Carson if you have to go. More

Great service,stood by a price that was marked wrong on a truck. My parents are so very happy with there truck. Will tell everyone to go here. Thank you Bob Caldwell. truck. My parents are so very happy with there truck. Will tell everyone to go here. Thank you Bob Caldwell. More

Overall GREAT customer service. Very comfortable atmosphere. Made the whole car buying experience stress free!!!! I would recommend Bob Caldwell to anyone wanting to buy a great car and experience t atmosphere. Made the whole car buying experience stress free!!!! I would recommend Bob Caldwell to anyone wanting to buy a great car and experience top notch customer service!!! More

I came in to Bob Caldwell a few weeks ago to purchase a used 300 I had seen on the lot. I was greeted by Scott, who was incredibly friendly and helpful. I must admit that I bombarded him with questions and used 300 I had seen on the lot. I was greeted by Scott, who was incredibly friendly and helpful. I must admit that I bombarded him with questions and felt bad for the guy but he hung in there like a trooper! It is well worth your time to stop by Bob Caldwell for the purchase of your next vehicle! An honest and friendly sales staff goes a long way...Bob Caldwell makes the grade! More

Excellent service Dutch did an awesome job to get us a great deal. Would highly recommend him to anyone looking for a vehicle. Best dealer in Columbus,Ohio. great deal. Would highly recommend him to anyone looking for a vehicle. Best dealer in Columbus,Ohio. More

Got great service on my Chrysler 200 in July, 2013. Everything was made easy and they did a great job on the body repair. I had a similar good experience in the service dept. in the spring when they fi Everything was made easy and they did a great job on the body repair. I had a similar good experience in the service dept. in the spring when they fixted a warranty item on my 200. More