Bob Caldwell Chrysler Dodge Jeep RAM

First experience was great I had to bring my van in for a recall and while I was there I had my oil changed. They were very accommodating to schedule me in early and my vehicle I had to bring my van in for a recall and while I was there I had my oil changed. They were very accommodating to schedule me in early and my vehicle was done quickly. They also gave me this really cool print out of an inspection that they did. The best part was they did not try to sell me anything I did not need. Totally trust them and will definitely be back. Thanks Caldwells More

Bait and switch I purchased a vehicle December 2014, I was shown a carfax report, test drove the vehicle, everything seemed to be in order, I was happy to find out th I purchased a vehicle December 2014, I was shown a carfax report, test drove the vehicle, everything seemed to be in order, I was happy to find out that I had been approved to purchase the vehicle and the paperwork was started. It was an As-is sale, before being handed my keys I was informed by the sale consultant that service found a brake line that needed to be replaced before giving me the vehicle, so I waited until everything was in order and drove my car home, not even 2 weeks later my brake light pops on and I e-mailed the sale consultant being worried if the new brake line that was installed wasn't installed properly, he told me that the service man wanted me to bring the vehicle back to get looked at and I did, I was later informed that my calipers were leaking brake fluid and that they were going to get my brake system in order but i'd have to wait another day because they needed to order a part, I was not charged for the service they provided me and was handed my keys, almost 2 months later on my way to work my brakes failed completely, and thank goodness there wasn't a car in front of me because I could've been seriously hurt or worse. With my hazards I brought my car back to Bob Caldwell and they informed me that a brake lines needed to be replaced,they made it sound so simple and wanted to charge me $400 for labor, I didn't have that much money so i sent it over to another mechanic across the street that would do it for more of my price range and come to find out after they showed me the more in depth actual damage my brake lines were severely corroded, I texted the salesman who sold the car to me and he tried to make it sound like the current winter season was able cause all of the corrosion, as much corrosion is on my vehicle it was not developed from just one winter season and was failed to be brought to my attention before being sold the vehicle and both times my vehicle was serviced after going through my paper work, the carfax information that was first shown to me didn't match the car that was sold to me, so I was told about great quality of one car and got sold another. If you value your wallet let alone your life, I would not recommend getting any service from this dealership! More

Buyer Beware My experience is that this Caldwell dealership has a deeply ingrained, dishonest sales protocol. The Caldwell sales staff will "test the waters" to s My experience is that this Caldwell dealership has a deeply ingrained, dishonest sales protocol. The Caldwell sales staff will "test the waters" to see just how much money they can max out from you. At first they tried to low-ball my trade in. Then the sales staff presented financial illustrations which, oops, accidently left off the rebate. Further, a ridiculous "Invoice" was presented to me which contained a meager $1,400 difference from the MSRP. The salesman said, I kid you not, "We'll make zip, nada, nothing on this". Buyer beware. More

Jeep service at Caldwell Columbus OH 2/24/15 One of the deciding factors as to why I purchased my Jeep from Caldwell is the well-deserved reputation of their Service Department. I have worked wi One of the deciding factors as to why I purchased my Jeep from Caldwell is the well-deserved reputation of their Service Department. I have worked with them for 10 years and have always been extremely satisfied with their service. More

Never again I just want to say that this dealership was nice to me until I didn't purchase a vehicle from them that was out of my price range. The sales man that I just want to say that this dealership was nice to me until I didn't purchase a vehicle from them that was out of my price range. The sales man that worked with me really took it personal and basically had a temper tantrum and refused to work with me afterwards on any other vehicles. I reintegrated to them multiple times that I had a tight specific budget that I needed to stick to and they kept presenting me with cars that were over my budget. Mind you I didn't mind paying a little over my budget but not several thousand dollars. Nevertheless, it's fine because thank God there are other dealerships all over America that I can chose and buy from which is exactly what I did!!! Driving happy now. More

service department Wait times are long, parts were ordered, no call back to bring in the vehicle. When I tried to call back, told the part wasn't ordered, no response to Wait times are long, parts were ordered, no call back to bring in the vehicle. When I tried to call back, told the part wasn't ordered, no response to my calls or messages that I left until I called and asked for the manager, finally have an appointment scheduled for next week. More

Great Experience My fiance and I had such a great experience at Bob Caldwell, that we ended up buying two cars in one weekend! Dustin was great to work with and althou My fiance and I had such a great experience at Bob Caldwell, that we ended up buying two cars in one weekend! Dustin was great to work with and although my new car took awhile to service, the dealership took great care of us. I would definitely recommend this dealership to anyone looking for a Jeep. More