Bob Caldwell Chrysler Dodge Jeep RAM
Columbus, OH
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Great experience the easiest buy I ever made Friendly people and not pushy like most dealers and all options in buying and leasing were explained clearly very nice experience and would buy again Friendly people and not pushy like most dealers and all options in buying and leasing were explained clearly very nice experience and would buy again More
Time for recommended maitenance 2 recalls were performed, all recommended performance services were done at proper milage interval. Service Advisor Mark Cornell was able to factor t 2 recalls were performed, all recommended performance services were done at proper milage interval. Service Advisor Mark Cornell was able to factor these all together and I will go back to Mark as I did only two days later for another vehicle of ours. 7 paid services for $1000. 2 free 25 point inspections, and 2 Safety Recalls for free. I've decided to go to the Express Lube now all the time again. Please continue to keep the cars cleaned up of fingerprints as kept clean in the past. Service is so important for me. I spend plenty in Service to justify keeping middle age cars like mine operable! I like Caldwell's new stripped down versions they make available along with new premium packages for the status minded. Chrysler is well here. More
was 5 star experience but recent events changed that This was 5 starts but I had to take a start away due to recent events. I work midnights and sleep during the day. I was awaken by Bob Caldwell Automot This was 5 starts but I had to take a start away due to recent events. I work midnights and sleep during the day. I was awaken by Bob Caldwell Automotive blowing up my phone during the day. They called to inform me that my funding for my new car was in jeopardy because I needed to provide proof of residency. I had just moved to a new place and explained to Bob Caldwell that I did not have anything yet with my new address but it's like they aren't listening to me. So now I'm highly upset because I don't know if I'll have a car anymore and having anxiety due to this. I was ensured on the day that I got the vehicle that everything was ok. Now this happens More
Great service My service advisor Justin is always awesome! Very attentive to my needs and expectations. Very good at keeping me updated during the day while my vehi My service advisor Justin is always awesome! Very attentive to my needs and expectations. Very good at keeping me updated during the day while my vehicle is being worked on. I have owned a lot of Chrysler vehicles and currently own 3, if my service keeps being this good I don't think I will ever change products. I love the Bob Caldwell dealership! More
Jeep Wrangler 2015 I arranged to meet with CJ Harris on the purchase of a new 2015 wrangler. He was fully prepared when I arrived so we were able to start the process ri I arranged to meet with CJ Harris on the purchase of a new 2015 wrangler. He was fully prepared when I arrived so we were able to start the process right away. He was very knowledgeable on each of the Jeep wrangler models and without steering me towards any particular one he was able to share pros and cons with each after understanding my plans for use of the vehicle and planned duration of ownership. After a couple of hours of test driving different jeeps we worked up a couple of options and I comfortably left the dealership without finalizing my decision or feeling pressured. I called CJ the following morning and told him that I had made a decision. After a very brief discussion and finalizing the numbers I arranged a time to meet him to complete the paperwork. Upon returning, he was prepared with the paperwork and we quickly wrapped up the deal and I was on my way in about 30 mins. It was a no hassle experience and the team was courteous, professional, and quick! More
Very good experience, well informed dealership I had a very good experience at Bob Caldwell. I purchased a Jeep Grand Cherokee from Mike King. He was well informed and didn't try and over sell to m I had a very good experience at Bob Caldwell. I purchased a Jeep Grand Cherokee from Mike King. He was well informed and didn't try and over sell to me. After my pruchase Mike called me up and met me to drop off my new mud floor mats so I wouldn't have to come up to the dealership. Greatly appreciated!!! Thanks Mike!! More
Mark Cornell was great to work with. Mark Cornell, the Service Advisor, assisted me through my initial call and during the service. The connection is much improved on the starter and t Mark Cornell, the Service Advisor, assisted me through my initial call and during the service. The connection is much improved on the starter and tighter. More
Mark was awesome. My car broke down due to a recall issue. I figured it would be a week or so before the repair, but it only took a day. Mark killed it, let me know wha My car broke down due to a recall issue. I figured it would be a week or so before the repair, but it only took a day. Mark killed it, let me know what was going on every step of the way. I have not always had great luck at Caldwell, but it looks like they are making some very positive changes. After my last experience with them, I was not going to buy another Dodge, but this most recent one has changed my tune. More
Great experience! I walked in told Mike King what I wanted and what I wanted to pay he got the deal done.. In and out,quickest car buying experience I have ever had! Th I walked in told Mike King what I wanted and what I wanted to pay he got the deal done.. In and out,quickest car buying experience I have ever had! Thanks Mike King. More
3rd car purchased from here...Excellent Service! This is the 3rd car I have purchased from Bob Caldwell. Professional, Understanding, Patient and Courteous are a few words that come to mind when purc This is the 3rd car I have purchased from Bob Caldwell. Professional, Understanding, Patient and Courteous are a few words that come to mind when purchasing a car here. Tim, personally took care of me and listened to all my needs before showing me vehicles. I appreciated this so much! I would never hesitate to take or recommend my family and friends here. Always a pleasure purchasing a vehicle here and you don't feel like a customer, you feel like family. Not many places make you feel this way. Thanks again! More