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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

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Reviews
Vehicles
4.7
1,473 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,473 reviews

February 17, 2026

There was a a lot of back and forth and fixing and redoing but I felt that Tim was as honest and as helpful as possible throughout the experience of purchasing my first car. More

by mylahsmith1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Kay, Tim
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February 17, 2026

Dealership was very responsive from the first contact. I was treated very poorly a week prior, but Tim Diddle did it right! He happened to be ill that day, but hung in there until all the Ts were crossed More

by relkins45692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle, Kristina Ruh
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February 14, 2026

Good costumer service ,very fast and efficient ́good price in the market. I was satisfied More

by mbendepro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
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Feb 16, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth. We scrutinize prices often to ensure that we are always pricing competitive. We do not claim to be #1 in the market but there is not a day that goes by where our collective inventory is not priced less than our competition. Thank you for your business and taking the time to post some feedback. -Justin Harmon (General Manager)

February 14, 2026

Very warm welcome, willingness to satisfy the customer, attentiveness, respectful to customer, and good customer service. More

by NSM
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Feb 16, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the review and opportunity to earn your business. -Justin Harmon (General Manager)

February 08, 2026

Brandon was busy so they gave me Tim. Tim was very very nice. The only thing was the price went up and Tim did not did not bring it back down. Other then that. Everyone was polite. From More

by catfishdave2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write. We are in the time of the year where vehicles have started to increase in value on the wholesale and the retail side. The good news, they are still going up after your purchase so don't be disappointed, you still caught the market while it was down. Thank you for the kind words and thank you for your business. -Justin Harmon (General Manager)

February 04, 2026

Worked with Joe Maslar on buying a Jeep and he was easy to work with and very helpful and I would recommend him to anyone. Great job! More

by Very Unhappy with Lebanon Ford.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Maslar
Report | Print
Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Never like hearing that a customer had a bad experience but always like to hear that the staff hear at Caldwell did a better job than a competitor. Thank you for choosing Caldwell and we appreciate you taking the time to review. Hope your new vehicle treats you well for several years! -Justin Harmon (General Manager)

February 02, 2026

Amazing experience. Walked in the door and greeted immediately. From the moment we sat down, it was like we were with an old friend helping us out and talking us throu More

by JDR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
Report | Print
Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim has a great way removing any stress and tension had during a conversation. His intentions are civil and happy to have him represent the company. Glad to hear you feel the same JDR and appreciate you taking a couple minutes to share. Have a great February! -Justin Harmon (General Manager)

January 31, 2026

Smooth and easy experience from start to finish. Submitted info online to see if vehicle was in stock and was called right away. Staff was amazing to work with. More

by nstaniszewski.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson, Kristina Ruh
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Jan 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you. We certainly try. On our 7th day of snow removal and probably another 2-3 more. Makes it hard to keep motivated working inside and doing double time outside. Thank you for the business and thank you for taking the time to leave a review. -Justin Harmon (General Manager)

January 30, 2026

I want to share my experience with Bob Caldwell Automotive. Before purchasing the car, their service was great, and I was happy with everything. However, after the sale, I encountered multiple issu More

by Bf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Harmon
Report | Print
January 30, 2026

Derrick (my sales guy) and his team were honest, pleasant and transparent during the entire process from purchase through delivery. I highly recommend Derrick and Bob Caldwell CDJR. More

by Carter3b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jan 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Carter. Derrick is no longer a beginner. He knows what needs done to take care of the customer and your review is support to that. Thank you for taking the time and thank you for your business. -Justin Harmon (General Manager)

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