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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,378 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,378 reviews

May 28, 2025

Everything was great good people Derrick was really helpful and the rest of the staff More

by pdittyyall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Derrick Philson
May 30, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Again, another solid review for Derrick. Pleased to hear everything went well with your purchase and fortunate to have the staff we do, putting their best foot forward day in, day out. Appreciate the opportunity to earn your business and taking the time to leave a review! -Justin Harmon (General Manager)

May 24, 2025

Man these guys were great. I was a double 0 in credit didn’t have full coverage and James got me into a sweet 2022 challenger with only putting 5k down. He saved me from having More

by michael Stewart
Recommend Dealer
Yes
Employees Worked With
James Price
May 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great endorsement Michael and that's benefit of a veteran that has been doing this for decades like Mr. Price. Great dude and very humble. Really appreciate the kind words and just super lucky to have the talent we have on the showroom floor currently. Ton of great talent! -Justin Harmon (General Manager)

May 24, 2025

Derrick was great with customer service. Very professional. Great car selection. Highly recommended. I will tell a friend to tell a friend. More

by royy1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
May 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

This guy will spend 20 hours with a customer if that was the customer's preference. Derrick locks in and does what's necessary to earn a customer's business. Great to have him here! Thank you Roy for giving Derrick and Bob Caldwell the opportunity to earn your business and appreciate you taking the time to leave some feedback! -Justin Harmon (General Manager)

May 23, 2025

Derrick Philson and the team put me into a beautiful Jeep and gave me an awesome deal. You will definitely be taken care of in the best possible way. More

by nstephen57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Senek, Maria Vergara, Derrick Philson
May 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick is a grinder and always confident that Derrick represents the dealership well. Great to hear the experience went well. Thank you for the business and review! -Justin Harmon (General Manager)

May 26, 2025 -

nstephen57 responded

Derrick, and everyone on your sales team made me absolutely satisfied, not only with the vehicle I bought, but with the level of service I received. Thank you so much!

May 23, 2025

Erik was easy to deal with and make it a very quick process on getting a new jeep More

by cameronreid42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Dashnaw
May 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Erik has been kicking it in gear the last couple months and happy to see it. Decades of experience and not a single unhappy customer since returning to Caldwell. Thank you Cameron for the business and the review Cameron! -Justin Harmon (General Manager)

May 17, 2025

Rachel was fantastic to work with ! Honestly if it wasn’t for her calm and genuine nature I don’t think I would have purchased a vehicle. I came off of a bad experience elsewhere, and w More

by Fordguy529
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
May 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for giving Rachel and Bob Caldwell an opportunity before giving up. Rachel is great at what she does and thrilled to here the experience went well. Thank you for the feedback and we appreciate your business. -Justin Harmon (General Manager)

May 17, 2025

Very rude in service dept. They do not treat people with disabilities with respect or understanding! They give them.a hard time and when their family tries to help explain wha More

by hawkind26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Montgomery, Cody Mudd-Curtis
May 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Spoke with quite a few employees within sales and service department about the issue you are presenting. It appears we made an extra effort to adhere to requests. I'm sorry that you were not happy with the experience. I can assure you we are not treating people with disabilities any different than anyone else. Nonetheless, it's the customer's voice that matters and again, sorry we were unable to meet/ exceed your expectations. Hope Spring is treating you well. -Justin Harmon (General Manager)

May 16, 2025

If you need a vehicle James was great to deal with . He is a true professional. I bought sight unseen and he was spot on with representing vehicle . This is when you are Vulnerable but he was straigh More

by dalemailey
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Price
May 17, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Love it Dale. James does take his job serious and we've found that our process and James' process mesh well together. Exactly the kind of guy we want representing a female & family owned and run business. The feedback is welcomed and appreciated Dale. Have a great weekend and thank you for your business! -Justin Harmon (General Manager)

May 07, 2025

Erik Dashnaw was very pleasant to work with, friendly and professional, and the financing portion was very smooth with excellent communication. More

by 7sevenish1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Dashnaw
May 07, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Erik is no stranger to the business and happy to have working here at Bob Caldwell. Yet to hear of an upset customer of Eriks. Thank you allowing Erik to earn your business and we appreciate your review! -Justin Harmon (General Manager)

May 03, 2025

Great experience! Tim was super helpful and got everything done in a timely manner. Thank you!! More

by ashaandwill
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
May 05, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear! Diddle had one of his best months last month and you can tell, hungry to do better. It's real nice to hear from customers, even on not-so-satisfied visits to help managers get a pulse on the customer service. Very appreciative for the review and the business Asha and Will. Have a great one! -Justin Harmon (General Manager)

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