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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

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Vehicles
4.6
1,468 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,468 reviews

February 02, 2026

Amazing experience. Walked in the door and greeted immediately. From the moment we sat down, it was like we were with an old friend helping us out and talking us throu More

by JDR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
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January 31, 2026

Smooth and easy experience from start to finish. Submitted info online to see if vehicle was in stock and was called right away. Staff was amazing to work with. More

by nstaniszewski.23
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson, Kristina Ruh
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Jan 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you. We certainly try. On our 7th day of snow removal and probably another 2-3 more. Makes it hard to keep motivated working inside and doing double time outside. Thank you for the business and thank you for taking the time to leave a review. -Justin Harmon (General Manager)

January 30, 2026

I want to share my experience with Bob Caldwell Automotive. Before purchasing the car, their service was great, and I was happy with everything. However, after the sale, I encountered multiple issu More

by Bf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Harmon
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January 30, 2026

Derrick (my sales guy) and his team were honest, pleasant and transparent during the entire process from purchase through delivery. I highly recommend Derrick and Bob Caldwell CDJR. More

by Carter3b
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jan 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Carter. Derrick is no longer a beginner. He knows what needs done to take care of the customer and your review is support to that. Thank you for taking the time and thank you for your business. -Justin Harmon (General Manager)

January 16, 2026

Derek was absolutely the best, he listened to me and made this painless. While I wasn’t financing anything, the finance manager help facilitate getting me out quickly as well.. More

by KH
Recommend Dealer
Yes
Employees Worked With
Derick
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Jan 17, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear about the teamwork. Always encourage teamwork but harder to enforce especially during the 1st couple weeks of the year. Tough time in the car biz. Thank you for the review KH and we appreciate your business! -Justin Harmon (General Manager)

January 13, 2026

Quick and professional experience. Brandon Boykin was very helpful throughout the entire process. Overall good experience. More

by Matt M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin, John Langley
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Jan 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Brandon keeps on climbing. Between sales and customer satisfaction we continue to see his skill set better each day. Thank you for sharing Matt and thank you for the opportunity to earn your business. -Justin Harmon (General Manager)

January 10, 2026

Convenient location and friendly staff. Tim (used car sales) sent videos on cars of interest to me. Greatly appreciated. More

by hansontroy83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle, Scott (mgr)
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Jan 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for mentioning the video! Part of our process is every lead receives a video of the vehicle of interest. Really help familiarize the customer with the vehicle itself and the person you will be working with. Nice to see it well received as the sales people do a lot! Thank you for the business and the review! -Justin Harmon (General Manager)

January 06, 2026

Great car, amazing price, exceptional sales rep, and service! I would highly recommend them to anyone car shopping More

by mark.a.dreyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jan 07, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Mark. This is a rough time of the year for dealers which means a great time of the year for customers to find good deals. As soon as March hits, prices typically go up. Nice job taking advantage Mark. Thank you fort he business and taking the time to commend Derrick's efforts. -Justin Harmon (General Manager)

January 03, 2026

Excellent service and speedy purchase process. Eric and John were a pleasure to work with. More

by scphipps1515
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the recommendation. We try incredibly hard to make a positive impression on all customers that visit. Glad we were able to make your experience enjoyable. -Justin Harmon (General Manager

January 02, 2026

Derrick was great. I was mislead on the vehicle I drove 2 hours to see, so I was not happy with the professionalism of the dealership as a whole. More

by Parsonschris677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear and would love to speak to you about that. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. We don't care for that and if Derrick was involved I can only assume it was a mistake. Either way, I would love to hear from you and see what we can do to better our process. Thank you for the opportunity and feedback. -Justin Harmon (General Manager)

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