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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,289 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,289 reviews

November 20, 2024

Very good salesman very helpful was able to work very good Tyler and Rachel were both very helpful, I’ll send all my friends More

by Pyro John 5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Tyler Plas
November 19, 2024

I like to think Maria Vargas for helping me finding a right vehicle and getting a better price. I will definitely recommend this dealership to my friends coworkers at my work. More

by sotochristian171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Nov 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Maria is always working and even when she is not here she is still working on her phone. If you know Maria, you know she never stops and always a pleasure to work with. Thank you for recognizing the effort she is putting forth and hopefully we are able to meet your expectations sooner than later. Have a great week! -Justin Harmon (General Manager)

November 19, 2024

Rachel did a great job helping us. The dealership was able to find the vans we needed. More

by cjennings921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

No surprise as Rachel continues to prove she is a rock star but we always appreciate the confirmation. Thank you "cjennings" for endorsing Rachel's efforts and we all appreciate your business! -Justin Harmon (General Manager)

November 05, 2024

Quick service & nice crew! ! I would recommend them to anyone needing work done in Columbus area. More

by Herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery, Cody Mudd-Curtis
Nov 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Herb. We have had a new manager here since the start of the year and very proud of the accomplishments. We are receiving double the organic 5 star reviews in service and shows not only in reviews, but manufacture surveys as well. We have always had some talented technicians and nice to know the advisors have upped their game as well. Thank you Herb for the business and taking the time to review. -Justin Harmon (General Manager)

November 03, 2024

They are communicational, very forward and very understanding and had good jokes. Was very respectful as well. More

by joshuajamesoaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Nov 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I was not aware that Derrick had jokes but that just elevates the already high value he brings to the sales department. Glad to hear you had a good experience Josh. Thank you for the opportunity to earn your business and taking the time to highlight the visit. -Justin Harmon (General Manager)

November 02, 2024

Miles Ray was outstanding. He met us at the door with a smile and a firm handshake which was much appreciated. We went to a dealership earlier in the day and it took over ten m More

by Aksteinbauer13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
Nov 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ha, great review! We talk about it often with the sales staff. "Don't crowd around a vehicle when a customer parks but every customer needs to be greeted properly and professionally by the time they open the showroom door." It goes both ways. Regardless, happy to hear Miles left a good first impression. We all appreciate the opportunity to earn your business. -Justin Harmon (General Manager)

November 01, 2024

Very friendly, very helpful, I was basically in and out in about a hour/hour and a half tops. More

by mannyrodriguez614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Nov 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nice, that is super speedy! That's all you Manny. Glad to hear that we were able to accommodate but usually the customer wants to take more time. We are good with whatever the customer wants. Thank you for sharing and glad to hear Derrick was able to help you. Thank you for your business Manny! -Justin Harmon (General Manager)

November 01, 2024

Derrick Phelson is top notch! Always available for questions and super knowledgeable! I am looking forward to making an investment on a new car. Derrick really connects with your More

by jhnejoseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Nov 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick has the energy and drive that you wish upon the best sales people. Glad to hear that is rubbing off when in front of customers. Thank you for your business and taking the time to highlight the experience! -Justin Harmon (General Manager)

October 31, 2024

Derrick was really great to work with, great personality and very helpful had a lot of patience and made sure I was getting into a vehicle that I absolutely loved. More

by Sabrina_McCann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Brown, Derrick Philson
Oct 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick is most certainly a hard worker. It is not uncommon for Derrick to work days off and clock 55+ hours per week. It's nice to see his work ethic recognized by his customers. Thank you Sabrina for giving Derrick and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

October 30, 2024

Tevin was great to work with. He took his time explaining everything and was not pushy. More

by Sgiannetto25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warranty department
Oct 30, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear some feedback from Tevin. Never hear anything bad but nice to know when his efforts are appreciated. Thank you for the business and 5 star review! -Justin Harmon (General Manager)

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