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Bob Bell Chevrolet of Bel Air
Belair, MD
147 Reviews
As the area’s top Bel Air Chevrolet dealer, Maryland drivers recognize that Bob Bell Chevrolet understands how important your vehicle is to you. Check out our extensive New Chevrolet Inventory and our Extensive Preowned / Used inventory. We have many vehicles under $15k!
We are Maryland’s top destination for Chevrolet repair, Chevrolet service, Chevrolet parts and Chevrolet accessories. We have regularly updated service coupons so that our customers can save even more on maintenance and repairs.
Discover unparalleled excellence at Bob Bell Chevrolet in Bel Air. Proudly serving Bel Air and surrounding areas, including Perry Hall, Fallston, White Marsh, Aberdeen, Abingdon, Parkville, Towson, Havre De Grace, Timonium.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 147 reviews
February 19, 2020
Run away! Ok, I purchased two used vehicles from this dealership. The second one was terrible and the dealer did not want to own-up to the problems. I spent h Ok, I purchased two used vehicles from this dealership. The second one was terrible and the dealer did not want to own-up to the problems. I spent hours and many days at the service area trying to resolve the original problem with the car when I purchased it. The internal mechanic that does the inspections missed the leaking oil, so I had to return to have that problem fixed - after purchase. I trusted the dealer to sell a good car in good working order. I was wrong. Went back to the dealership again because it was still leaking oil, only this time it was leaking on the exhaust manifold and smoke entered the cabin area - health hazard and it was missed by the inspection - the dealer only gave a partial discount on the repairs....but hold on...this should have been completely covered and caught during the inspection. Honestly, they just wanted to earn a profit - buyer beware! Take your business elsewhere. More
by Lao Che
Employees Worked With
January 24, 2020
Me and my wife have bought 4 vehicles from Bob Bell in the past few years . We have. 2014 Cadillac CTS. We have had a recall on this particular vehicle and contacted them with this issue and was informed the past few years . We have. 2014 Cadillac CTS. We have had a recall on this particular vehicle and contacted them with this issue and was informed that it is a recall with the car . So we was told by the service manager that the part had to be ordered. Then they would contact us as soon as it came in to be scheduled to get repaired. This was in October of 2019 . It is now January 24th 2020 . And still no phone calls from anyone in the service department. And our car is due for emissions and it requires this part to pass . So we both have called to service department multiple times a day and asked to speak to the service manager. But we always get the voice mail and to leave a message. So we both have left messages time after time and still no return of a call from anyone in the service department. It’s sad that we can not get this issue resolved. We are loyal customers but can not get the service we need . Sales are great to deal with but the service side is lacking in customer service in a bad way . I guess I will have to contact someone higher up in or to get our vehicle repaired. We should not have to wait months to get this issue resolved. Hopefully the owners read this and get the situation resolved. I will continue calling every day until someone helps us . Chris J. More
by Chris J.
Employees Worked With
April 08, 2019
Great groop of employes at all levels. Bought a 2017 Duramax and just bought a 2012 Equinox Mark Conrad could not have been nicer no pressure very helpful and knowledgeable. I will buy all Bought a 2017 Duramax and just bought a 2012 Equinox Mark Conrad could not have been nicer no pressure very helpful and knowledgeable. I will buy all my vehicles from Bob Bell a pleasure to talk with from new to used worked with my budget. More
by Bigdog
June 27, 2018
They destroyed my truck New 80k dollar truck they destroyed at the service department. Changed my oil then it leaked out while driving on Highway with dump trailer on back. M New 80k dollar truck they destroyed at the service department. Changed my oil then it leaked out while driving on Highway with dump trailer on back. Multiple attempts to fix over heating, couple of times to fix recalls.there's kids new to the mechanic field working on your vehicle.Go there at your own risk More
by Shawn
Employees Worked With
Service department
May 26, 2018
Loose Lugnuts Sink Silverado Yesterday I picked up my Silverado from Bob Bell after an oil change and tire rotation. As I headed towards 95 South, my truck starts to vibrate viole Yesterday I picked up my Silverado from Bob Bell after an oil change and tire rotation. As I headed towards 95 South, my truck starts to vibrate violently and I pull over to see that the lug nuts on my rear passenger side wheel were not tighten and the wheel began to come off the vehicle. I called Bob Bell immediately and they sent someone to pick me up and asked me to leave my truck there and they would send a tow truck for it. I do not live in the state, and Ken Ehrhardt told me I could not take one of their loaners out of state to go home. They told me they would put me in a hotel and have my truck done first thing in the morning. Well I am writing this review from the front seat of the loaner vehicle where my dog and I slept last night. When I went to check in to the hotel they booked me, the hotel told me the credit card they dealer gave was not authorized as well as the hotel does not take dogs. The dealership obviously knew I had a dog as she was with me the entire time. So basically their service department is negligent to allow my vehicle to leave with loose lugnuts, as well as booked me a hotel room where I could not actually stay. This was the worst experience I have ever had and reinforced why we should all avoid dealerships like the plague. More
by Busizem718
Employees Worked With
April 26, 2018
Excellent Service! I purchased a Chevy Sonic in December 2013 from Rob Fletcher. I absolutely love my car and highly recommend it. For the first time, I had a problem wi I purchased a Chevy Sonic in December 2013 from Rob Fletcher. I absolutely love my car and highly recommend it. For the first time, I had a problem with the car. I contacted Rob to see if he could help me get my car serviced. Rob helped me set an appointment right away. It turned out that the repairs were covered by my warranty and a recall! Everyone was very polite, professional, and very helpful. I am hoping to keep my Sonic for a long time. However, if I find I need a new car I will certainly purchase from Bob Bell. More
by Eileen S
Employees Worked With
Rob Fletcher
April 20, 2018
Yes! Great job! Very very pleased with the entire process of buying my new car. Mike Kerins, my sales rep, and the rest of the sales team provided exceptional servic Very very pleased with the entire process of buying my new car. Mike Kerins, my sales rep, and the rest of the sales team provided exceptional service. And I love my new Chevy Equinox! More
by Janet B
Employees Worked With
Mike Kerins, Chris Silk, Mike Lyle
December 05, 2017
New Traverse As always the entire staff at Bob Bell was great to work with. I would recommend them for your next purchase.See Miki Holmes and I guarantee you won't As always the entire staff at Bob Bell was great to work with. I would recommend them for your next purchase.See Miki Holmes and I guarantee you won't be disappointed! More
by Matt Clute
Employees Worked With
November 21, 2017
Awesome place buy your next vehicle 😀 We purchased our Chevy Silverado 2500 HD Z71 LT Midnight Edition from Bob Bell of Bel Air!! Awesome customer service & our car dealer rep Blair Bennet We purchased our Chevy Silverado 2500 HD Z71 LT Midnight Edition from Bob Bell of Bel Air!! Awesome customer service & our car dealer rep Blair Bennett gave superior top of line customer service.. if you need anything he goes above & beyond to help you out :)!! I would recommend him to anyone look buy their next vehicle !! Thank you Blair for make our dream come true to own our big black beast of a truck. Love driving it everyday 💙!! More
by Tulip482
Employees Worked With
Blair Bennett :)
October 27, 2017
Service Department On October 26, 2017 I had an outstanding experience dealing with the Service Department at Bob Bell Chevrolet of Bel Air, Maryland. Specifically, I w On October 26, 2017 I had an outstanding experience dealing with the Service Department at Bob Bell Chevrolet of Bel Air, Maryland. Specifically, I want to compliment Service Advisor Katie Julian and Service Tech Bob Ajello. Both of them went above and beyond to make my service experience a very easy process. They were both courteous and professional. They are a real asset to the Bob Bell team. Thank you Katie and Bob. More
by PJM
Employees Worked With
Katie Julian and Bob Ajello
