Bob Bell Chevrolet of Bel Air

Terrible experience. I had to replace my 2005 Silverado after a hit an run. Went to look at a 2011 Silverado and was shown the vehicle by Adrian Jones. One of the first questions I asked Adrian was if the after a hit an run. Went to look at a 2011 Silverado and was shown the vehicle by Adrian Jones. One of the first questions I asked Adrian was if the vehicle had an active fuel management (AFM) system. I was avoiding this feature because its known to cause expensive repairs, and additionally I didn't want a truck that would switch between 8 cylinders and 4 cylinders. I wanted to avoid for many reasons and I was assured it didn't have this. After a test drive I ended up buying the vehicle and later that night I learned the truck does in fact have AFM. The next day I went back and made Adrian aware of this issue, and he told me that he would personally get me a AFM disabler to remedy the situation since it was his mistake. If he had not made this offer I would have tried to return the truck at that point, but since it seemed like a simple solution I accepted his offer to pay for this device. He asked for my cash app information and told me he would send over the cost of the unit. The payment never arrived. I proceeded to send one text a day asking him what the plan was, and on the 4th day was told "No need to keep blowing my phone up. I am a man of my word". He said he just needed a little time to send the money and apologized for not making that clear. Its been almost two weeks since he sent me that text and now he wont return any of my calls or texts. I would not recommend purchasing a vehicle from Adrian Jones or this dealership. Its extremely disappointing that a Chevy dealership would have such a dishonest sales member who doesn't even know Chevy trucks. Now I'm stuck with a vehicle I wouldn't have purchased otherwise, and feel totally taken advantage of. It has really added insult to injury after losing a truck that I LOVED to a hit an run. I've also started to have issues with the truck after only a month. The brakes started making a bad screeching sound about a week ago, the tires get terrible traction in the rain and spin out, It appears there might be an issue with the oil leaking, and there is significant rust damage to this vehicle that I did not notice at first. I actually hate this truck and regret ever walking into Bob bell Chevy. Its worth mentioning the AFM disabler is a 200 dollar part with no install costs because it simply plugs in. My attitude towards Adrian and the dealership would be much different if this problem could have been resolved, but now I have purchased the unit myself and it looks like ill be dumping significantly more money into this truck before i can get rid of it. Not acceptable for a vehicle that ended up costing almost 30 grand. More

Workers are nice service department is great especially Kate she is always helpful.I am glad she is back Kate she is always helpful.I am glad she is back More

Scambag place about to buy a over 60K shelby gt350R 2017 everything was done but when i request pre purchase inspection the come with all sourse of BS and said they can not do it. Alysha sales person is a d everything was done but when i request pre purchase inspection the come with all sourse of BS and said they can not do it. Alysha sales person is a disaster with her manager. They declined pre purchase inspection and told me unfortunately another customer buy the car already with is not true. That was july 29/21 and gues what today july 31/21 the car still available. Thanks good i didn't buy from there. God knows what kind issue car has thats why they dont want certified the vehicle because of course there's something wrong with the car. Dont go there wasting money and time. Theres more dealership in usa than McDonalds. You have thousands of dealer to go. CHEVROLET BOBBEL OF BELAIR IS A SCAMBAG WITH HIGH LEVEL OF LIERS More

Integrity , not so much! Not sure they understand the meaning of the word and their word. Despite their email quote I was told they could not honor the quote they emailed me just hours before in respons meaning of the word and their word. Despite their email quote I was told they could not honor the quote they emailed me just hours before in response to my perks at work and true car inquiry. What is their meaning of quote? Beware!! More

I would just like to thank a young lady in the service dept and a gentleman that helped me today. I had a bird nest in near my oil filter and they cleaned it out for me. Thank You so much ! A car fire avo dept and a gentleman that helped me today. I had a bird nest in near my oil filter and they cleaned it out for me. Thank You so much ! A car fire avoided ! More

Bob Bell Chevy triumphed where others failed miserably. They gave me every possible incentive including Costco to get me My Chevy Bolt at a rock-bottom price. The trade-in was easy and nearly $2000 over They gave me every possible incentive including Costco to get me My Chevy Bolt at a rock-bottom price. The trade-in was easy and nearly $2000 over what others had offered. To cap it all, they delivered my new car to Delaware and picked up my old Volt for free! Hands-down the quickest, least pressured, socially distanced (I never left home) buying experience ever. Period. More