Bob Bell Chevrolet of Bel Air

There were very engaging, but I felt rushed in the process. I felt that I wasn't given the best deal, but was taken advantage of due to my situation. I looked over my contract unfortunately after I go process. I felt that I wasn't given the best deal, but was taken advantage of due to my situation. I looked over my contract unfortunately after I got home to call them to discuss some of the issues that I felt rushed into the deal.I got no return call from them. Do not go to this dealership in the afternoon or evening because you can't take your time to thoroughly go over their paperwork. Can't say that it was a pleasant experience because if I felt that I was dealt with honestly and fairly afterwards, then I would be able to give them a glowing review, and highly recommend this dealership. If you decide to visit, please go when you're in a position to deal with them without being rushed. Cannot recommend. More

Mark Conrad was our salesman and was fabulous! He made us feel right at home. This is our third vehicle purchased from Bob Bell in Bel Air and it will not be our last! Mike, the Finance Manager He made us feel right at home. This is our third vehicle purchased from Bob Bell in Bel Air and it will not be our last! Mike, the Finance Manager, is wonderful as well. They went the extra step to have another financing option for us. I didn't feel rushed and felt very comfortable and confident that I was in good hands. More

Hmmmm it pains me to write this review. This dealership has dropped the ball for the final time as it IS NOT THE 1ST or 2nd. You cannot get service for your vehicle ever... Anyone picking u This dealership has dropped the ball for the final time as it IS NOT THE 1ST or 2nd. You cannot get service for your vehicle ever... Anyone picking up the phone is a blank page and cannot assist. It's disgraceful... When my mom can't get basic service or a call back when there is an issue after you have just purchased your 4th or 5th vehicle from the same location and have my mom stressed about a vehicle that she just took off the lot a couple months ago in June 2022. To add to the disregard of us as customers, to call your sales person Miki H. still waiting for a call back... (now dont freaking bother) to whom you have been dealing with for a decade or so now is just completely unacceptable. On this last purchase I myself even spoke to a Manager there who assured me this would not happen again. Unfortunately, he never did his due diligence to tighten up ship. We will not be returning to this dealership as they have no respect for the customer AFTER your purchase. We work to hard for our coin to have a Chevy Dealership treat us like this after being a loyal customer for so long. 4 trucks.... DECADES here people.... Bob Bell Chevrolet of Bel Air Maryland is not a place we will return to. Customer Service is not their thing apparently. On principle I may have her put this darn truck on someone's lot & switch brands like we started to.... lesson learned. This is a real review via a long period of time deal with this dealership. I see a lot of 5 star reviews & I swear it can't be possible soooo just use common sense. More

Very nice and easy to deal with would recommend for people to go there for their service needs people to go there for their service needs More

I live in new jersey. We needed a new truck and inventory was limited last year. Ended up finding this 2017 Chevy suburban online last october. We went on the word of the We needed a new truck and inventory was limited last year. Ended up finding this 2017 Chevy suburban online last october. We went on the word of the dealer that everything was good. They boasted about how Maryland has the toughest standards for inspection. It was bought and serviced at that dealership so they could guarantee everything was good. They are a Chevy dealership after all. We pick up the truck the first week of november. It's cold, rainy and dark when I get there. I'm still trusting that this is a reputable dealership. when I get home the next morning my wife looks at it and it is filthy in the back half of the truck. Dog hair and slobber everywhere. Now when It gets warm out I goto use the air conditioner and it blows out hot air. They say well since it's been so long they won't help me. They could but are choosing not to. This is what I would expect from a sleazy used car lot not a Chevrolet dealership. Very dissatisfied. Do not buy from these guys. They give Chevrolet a bad name. More

We made appointments for both of our cars for oil change and tire rotation. We waited for our cars and enjoyed a cup of coffee while we waited. Our cars were serviced in a timely manner. and tire rotation. We waited for our cars and enjoyed a cup of coffee while we waited. Our cars were serviced in a timely manner. More

They used to be a good all around dealership. The service shop in particular. At a certified dealership the mechanics should be second to none. What you will get is your vehicle being misdiagnosed and payin shop in particular. At a certified dealership the mechanics should be second to none. What you will get is your vehicle being misdiagnosed and paying for the diagnostic and the cost of fixing something that is not wrong. Leaving paying a high bill without getting your car fixed. If you try to contact them they will downright lie to you hang up on you or not call you back. Remember if you buy a vehicle from this dealership you will have to deal with their service department in the future. More

Helpful through the entire process. Definitely will recommend to family and friends. Justin was great ! recommend to family and friends. Justin was great ! More

We have an Outdoor service company we came to Bobbell in hopes of buying a used pickup. The sales guy was rude and continued interrupting me while talking and listening to the vehicle during test drives. On hopes of buying a used pickup. The sales guy was rude and continued interrupting me while talking and listening to the vehicle during test drives. Once I decided to leave and not purchase from him he then refused to return my ID and claimed he “lost” it. I had to purchase a replacement. The manager refused to speak with me on the incident and i have not heard from them since. Preston Chevrolet in Aberdeen in the place I ended up going to. Had excellent sales team and very painless and efficient sales process. I will not do business with Bobbell anymore. More