Bob Bell Chevrolet of Bel Air

Bought a car last month from them had an issue I wanted them to look at and salesman wanted nothing to do with me and referred me to service. Service told me it would be $170 to look at it. I'll take it so them to look at and salesman wanted nothing to do with me and referred me to service. Service told me it would be $170 to look at it. I'll take it somewhere else before I give them another dime. More

Nice, and friendly, dealer consultants. ...works to correct any problems... follow up and informs customer. ...works to correct any problems... follow up and informs customer. More

This place has dropped the ball again! ! Just don’t waste your time. Check engine lights after repairs again. Third time!! ! Just don’t waste your time. Check engine lights after repairs again. Third time!! More

I would never recommend this establishment to anyone, and I wish there was an option for zero stars. We were having a great day and looking to purchase a car. Travis Rowe stated that he was a manager and aft I wish there was an option for zero stars. We were having a great day and looking to purchase a car. Travis Rowe stated that he was a manager and after having a horrible experience with him, I called back to speak with a “different manager” and was told that he was in fact, NOT a manager. I don’t appreciate being lied to. This place clearly runs on dishonesty and they’re okay with that. I’m not sure what kind of business this place is running But DO NOT purchase a car from here, visit Jones up the street or go anywhere else. After speaking with several people, I’m not the only one who unfortunately feels the same about this place. More

Such a professional place , took my car in for a oil change and it needed new front rotars and breaks when I heard that my heart dropped , but thanks to the best service writer Tina Wolff , it was just change and it needed new front rotars and breaks when I heard that my heart dropped , but thanks to the best service writer Tina Wolff , it was just perfect , helped with discounts and got the lowest price possible for me I would definitely bring it back for future appointments , not to mention the mechanics there . Took less then a hour for everything everybody there PROFESSIONAL!! More

I boght a 62k Silverado from Bob Bell in Belair and after a few weeks my running light/blinker was only working half of the time after starting the vehicle. I call them they said to bring it up so they can a few weeks my running light/blinker was only working half of the time after starting the vehicle. I call them they said to bring it up so they can look at it to fix. After taking the vehicle up there multiple times, they claim they could not get the light not to work so they did not fix it. The last time I picked it up from being left at the dealer the light did not come on when i started it so I showed the salesman who sold the vehicle to me and the general manager of the place and still did not solve or attempt to help me. This was a brand new truck and definitely with in the warranty got absolutely no help. I was a returning customer but I will go elsewhere for now on. We bought 3 vehicles in a 2 month time frame from Bob Bell Belair, one for me, my wife and daughter. I also told them my steering wheel was off center and they did not adjust it back. They just said it will work its way out. Then, when I see my wife's vehicle show up in our bank loan - the payment and signer/cosigner was all entered in the opposite of what should of been. They payment were supposed to be entered as bi-weekly but was done as monthly. This place is not worth my time and will not be going to someone who does not care about you or how much money you spend on a vehicle. On the bright side I took my vehicle to my local Chevy dealer and they installed a new light right away. More

After buying our new car a few months ago and being very happy dealing with BobBell, we took our vehicle in for its first (covered under the new vehicle agreement) oil change/maintenance visit. Just wanna happy dealing with BobBell, we took our vehicle in for its first (covered under the new vehicle agreement) oil change/maintenance visit. Just wanna let people know that they charge a $10 miscellaneous fee, which doesn’t show up on your invoice. When I asked, the cashier described it as a shop-fee that is charged each time you come in for servicing. Just disappointing in an age when I thought dealers like BobBell were getting rid of hidden fees. More

There were very engaging, but I felt rushed in the process. I felt that I wasn't given the best deal, but was taken advantage of due to my situation. I looked over my contract unfortunately after I go process. I felt that I wasn't given the best deal, but was taken advantage of due to my situation. I looked over my contract unfortunately after I got home to call them to discuss some of the issues that I felt rushed into the deal.I got no return call from them. Do not go to this dealership in the afternoon or evening because you can't take your time to thoroughly go over their paperwork. Can't say that it was a pleasant experience because if I felt that I was dealt with honestly and fairly afterwards, then I would be able to give them a glowing review, and highly recommend this dealership. If you decide to visit, please go when you're in a position to deal with them without being rushed. Cannot recommend. More

Mark Conrad was our salesman and was fabulous! He made us feel right at home. This is our third vehicle purchased from Bob Bell in Bel Air and it will not be our last! Mike, the Finance Manager He made us feel right at home. This is our third vehicle purchased from Bob Bell in Bel Air and it will not be our last! Mike, the Finance Manager, is wonderful as well. They went the extra step to have another financing option for us. I didn't feel rushed and felt very comfortable and confident that I was in good hands. More