Bluebonnet Jeep

James, our salesman was fantastic. Upfront, transparent and most of all TRUTHFUL! This is our second purchase, and I would highly recommend BlueBonnet to a friend. and most of all TRUTHFUL! This is our second purchase, and I would highly recommend BlueBonnet to a friend. More

I had a scheduled appointment at 9 and service didn’t begin on it for more than an hour after my arrival. Sorry, not acceptable! begin on it for more than an hour after my arrival. Sorry, not acceptable! More

Worst experience ever! I purchased a 2020 Jeep from this location. This was my first service appointment 5 thousand mile although I only had 4300 miles. I received about six emails from them telling me to g location. This was my first service appointment 5 thousand mile although I only had 4300 miles. I received about six emails from them telling me to get my Jeep serviced or I will void my warranty. I arrived for my appointment 15 minutes early. I was told it would take about an hour they were not busy so I decided to wait for the job to be done. The wait area was small there were two people waiting already leaving me no place to sit. As per social distancing. The pastries that were sent out seem to be three days old due to no the stillness. So I decided to go for a walk and find a good cup of coffee and something to eat, meanwhile I received a text from the service technician John. I responded informing him of another issue I was having to please address it. I get back an hour later and notice my vehicle still in the stall not being worked on. I confronted John he informed me he never received my text. Apparently he sends out automatic text but doesn’t follow through. O had to wait longer at that point. Not happy will never return to this location. More

Great service, polite and friendly staff kept me informed. Overall good experience. They diagnosed my issue and dealt with it quickly. Very satisfied with the their service. informed. Overall good experience. They diagnosed my issue and dealt with it quickly. Very satisfied with the their service. More

John and his service staff did a great job, on time and the vehicle cleaned, a very nice touch!! Thanks John and Blue Bonnet JEEP. the vehicle cleaned, a very nice touch!! Thanks John and Blue Bonnet JEEP. More

Disappointed that while I had an appointment scheduled, I took 2 hours to complete oil change and tire repair. I arrived 20 mins before my appointment and no one seemed to be aware that I had scheduled an ap took 2 hours to complete oil change and tire repair. I arrived 20 mins before my appointment and no one seemed to be aware that I had scheduled an appt. several vehicles were taken before mine. More

My experience purchasing my Jeep Renegade at Bluebonnet Jeep in New Braunfels was wonderful! James Alaniz was knowledgeable, patient with my questions and concerns and a true gentleman in being sure I was Jeep in New Braunfels was wonderful! James Alaniz was knowledgeable, patient with my questions and concerns and a true gentleman in being sure I was taken care of properly. The sales team secured a deal that was fare and equitable and I feel I have a complete support team behind me to ensure a positive experience and satisfaction with my Renegade. Thank you for your help and helping me make this possible More

Always friendly and answer all questions I have. Also close to home and easy to get to. Fourth or fifth jeep that I have purchased from them. close to home and easy to get to. Fourth or fifth jeep that I have purchased from them. More

The dealer gave me quick and outstanding service. The repairs were made quickly and the service manager took very good care of me. He also kept me informed as to how everything was going. I am very ple repairs were made quickly and the service manager took very good care of me. He also kept me informed as to how everything was going. I am very pleased with the service I received. More

I had heard that Bluebonnet Jeep was a great place to buy a vehicle. After my recent experience at this dealership, I wholeheartedly agree. Fantastic people and phenomenal service. a vehicle. After my recent experience at this dealership, I wholeheartedly agree. Fantastic people and phenomenal service. More