Blake Utter Ford

Great Service!!!! I’d recommend Jonathon Armstrong and Aaron Fleming to anyone interested in getting treated fairly that wants a good value for their money. Aaron Fleming to anyone interested in getting treated fairly that wants a good value for their money. More

Every one was great to work with!! Including staff that wasn’t directly involved. Very cordial about opening doors and making sure you had a good experience! wasn’t directly involved. Very cordial about opening doors and making sure you had a good experience! More

I felt awkward arriving at the dealership during the Covid 19 outbreak. Even though they were allowed to reopen their doors, I was unsure of how the experience would go. Not to worry. My salesman Robert Covid 19 outbreak. Even though they were allowed to reopen their doors, I was unsure of how the experience would go. Not to worry. My salesman Robert Powell was very prepared and made the effort to insure our safety all through our time at the dealership. He had the vehicle I was interested in ready and waiting at the front door. He was polite, knowledgeable, and didn’t use high pressure tactics. We had a very good day at the dealership, and went home with our dream truck! More

The service writers are excellent Sherri always takes care of use ,very pleasant & professional . Arron help me this time he was also pleasant , professional The only problem I had was l had a 8am appo care of use ,very pleasant & professional . Arron help me this time he was also pleasant , professional The only problem I had was l had a 8am appointment to have the belt replaced ,Rogers turned ,brakes pads & tire rotation I told the service writer ,writter I had to have my truck back today as I was to move something for my son on Saturday . I went to pick it up at 4pm & was told rotors could not be turned . I felt I should have been told earlier in the day so we could have came up with a better plan Service folks were great but someone did not communicate with thins ?? Thanks More

Does not honor deals Sold truck out from under me. One star is too many but I guess that is the minimum rating. I reached agreement on price via email on a Friday. La Sold truck out from under me. One star is too many but I guess that is the minimum rating. I reached agreement on price via email on a Friday. Late Friday morning, I was on the phone with salesman with my card out of my wallet to leave a deposit. By Friday afternoon my bank's loan officer was working with the dealership's business manager to process paperwork. Several iterations of back and forth (delays on their sid)e over next couple of days. On Wednesday I was coordinating for travel and pick up when I got an email from salesman that the truck had sold through their sister dealership. Unsatisfactory that they would sell the truck to an "in person "warm body over some guy in AZ " (Saless managers words) despite fact that we had reached a good faith agreement. Incompetent at best and unscrupulous at worst. Shop elsewhere! More

The dealership was very clean everyone was very friendly and professional they had my vehicle cleaned and ready for me to pick up filled up with fuel very nice and professional they had my vehicle cleaned and ready for me to pick up filled up with fuel very nice More

I only had an oil change today. My husband and I love this service department. Very friendly staff. I will say today I was disappointed...they normally vacuum my car out and that was not none. It also sm this service department. Very friendly staff. I will say today I was disappointed...they normally vacuum my car out and that was not none. It also smelled like oil/garage shop on the inside. More

Excellent service and work done replacing my windshield and coolent flush. I highly recommend Blake Utter Service. Talk to Lee Earley in parts for help and information. and coolent flush. I highly recommend Blake Utter Service. Talk to Lee Earley in parts for help and information. More

Checkup They checked up Escape for rotten egg smell issues and found nothing wrong. They said it was probably a fluke or just bad gas. Next time it happens,w They checked up Escape for rotten egg smell issues and found nothing wrong. They said it was probably a fluke or just bad gas. Next time it happens,will ignore it. More

Took my wife’s 2018 Edge in to Blake Utter Ford for oil / filter change and tire rotation. I was immediately met by service advisor, Ron. He completed the service order and moved the vehicle to the service filter change and tire rotation. I was immediately met by service advisor, Ron. He completed the service order and moved the vehicle to the service department. More