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Blake Ford
Franklin, VA
307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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307 Reviews of Blake Ford
January 28, 2024
The salesperson was awesome. The manager not so much. Was not impressed with the lack of transparency. Was never told financial terms. Was told financing was through one bank I w The manager not so much. Was not impressed with the lack of transparency. Was never told financial terms. Was told financing was through one bank I was familiar with only to find out they went with a totally different company. Without letting me know. Manager was more interested in getting off work than handling my transaction. He tore out of the parking lot narrowly missing a vehicle that was backing up. More
by SC
Employees Worked With
Jason Flythe, Devir Jones
January 18, 2024
The service was fast and the customer service representative was pleasant and helpful. My only concern was, I asked for a detail list of things that are due to be done at the current mileage and representative was pleasant and helpful. My only concern was, I asked for a detail list of things that are due to be done at the current mileage and I didn’t get it. More
by agriffiths22
Verified CustomerEmployees Worked With
Shawn McNeely
January 02, 2024
If you need a vehicle, Blake Ford is the place to GO! Stop by to see Devir Jones or ask for "Dee"! She never gave up on me and she has the best customer service. The management team were also professiona Stop by to see Devir Jones or ask for "Dee"! She never gave up on me and she has the best customer service. The management team were also professional and treated me like family! I highly recommend Blake Ford, Franklin, VA!!!!!!! More
by Kphillips
Employees Worked With
Shawn McNeely, Wesley Anderson, Aaron Lang, Devir Jones, William Rodgers
December 26, 2023
Very professional. Love the mobile pick up of my vehicle since I live alone and am a senior citizen. Had a small mix up that he took responsibility for...& therefore ga Love the mobile pick up of my vehicle since I live alone and am a senior citizen. Had a small mix up that he took responsibility for...& therefore gave me a bit of a discount...which he didn't have to do. More
by sandybillhewitt
Employees Worked With
Shawn McNeely
