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Blake Ford

Franklin, VA

4.3
307 Reviews
Call Dealership (757) 231-9097

1011 Armory Drive

Franklin, VA

23851

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307 Reviews of Blake Ford

March 07, 2024

Great to work with. Love the bring to home delivery service. Nice people. Will definitely bring our fusion to Blake again. More

by DISAPPEAR327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely, Aaron Lang
Report | Print
Mar 12, 2024 -

Blake Ford responded

Thank you for this amazing review of your service experience! We really appreciate your business. Sincerely, The Aschenbach Ford Team

March 06, 2024

I had an appointment with them at 9:30. By 10:15 my vehicle had been looked at and the problem was found. Kept me informed of what was going on the entire time and what it would take to fix More

by pjernigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
Report | Print
Mar 11, 2024 -

Blake Ford responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Aschenbach Ford Team

March 04, 2024

I appreciate there services, my sales representative Devir Jones was very professional and nice. Very great customer service skills More

by tamekap132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devir Jones
Report | Print
Mar 07, 2024 -

Blake Ford responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Devir and our team here at Blake Ford provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Aschenbach Ford Team

February 28, 2024

Blake Ford Service Department has always provided quick and efficient service and advice. They have gone above and beyond in advice on managing my Mustang maintenance. They have built a trustworthy relat More

by leedcopeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Foley, William Rodgers
Report | Print
February 19, 2024

Service people were courteous and kept me inform on the progress of my services I was receiving. More

by styner1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Anderson
Report | Print
Feb 22, 2024 -

Blake Ford responded

Thanks for the kudos, Styner. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Ford Team

February 16, 2024

Great experience from start to finish from the salesperson, no pressure or hurry and make a decision tactics. Even delivered my car for me. Very helpful with getting service department to help wit More

by quintindavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely, Devir Jones
Report | Print
Feb 22, 2024 -

Blake Ford responded

Thank you for taking the time to share your feedback, Quintin. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, The Aschenbach Ford Team

February 14, 2024

Awesome down home hospitality, very friendly and attentive. Will bring my vehicle back its next service More

by waxpbs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely, Wesley Anderson
Report | Print
Feb 16, 2024 -

Blake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aschenbach Ford Team

February 11, 2024

Service department employees are friendly and very helpful with any service issue on any vehicle I have. More

by nancypb2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
Report | Print
Feb 14, 2024 -

Blake Ford responded

Thanks for your perfect review! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Aschenbach Ford Team

February 08, 2024

Did service I requested and I was on my way in a reasonable amount of time. Very pleased. More

by rwstainback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
Report | Print
Feb 08, 2024 -

Blake Ford responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Blake Ford. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Aschenbach Ford Team

February 01, 2024

After searching for a Lincoln MKZ as far back as oct 2023. And getting beat up up by pressured by sale people. This was not the case at Blake Ford. I would recommend them to any of my friends.Great staf More

by rbruyere351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Clark
Report | Print
Feb 06, 2024 -

Blake Ford responded

Thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Aschenbach Ford Team

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