
Blackwell Chrysler Dodge Jeep Ram Fiat Kia
Danville, VA
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1,332 Reviews of Blackwell Chrysler Dodge Jeep Ram Fiat Kia
Great Service The service team were very professional and nice to work with. Their courtesy and attention is greatly appreciated. They answered all of my question The service team were very professional and nice to work with. Their courtesy and attention is greatly appreciated. They answered all of my questions and advised me of my options. Thank you all. More
Installed a backup camera I was very pleased with my experience at Blackwell. It took almost 4 hours to install the backup camera. The wait was not bad since they were nice eno I was very pleased with my experience at Blackwell. It took almost 4 hours to install the backup camera. The wait was not bad since they were nice enough to let me stay in the smaller waiting area with my laptop. The service tech kept me informed about the progress of the install and the gentleman that installed the camera was nice enough to check with me to make sure I was pleased with everything when he was done. Overall a great experience! More
Excellent Service Stephanie and John were very friendly knowledgeable and efficient. I brought my van in with intermittent problems which are often hard to diagnose. J Stephanie and John were very friendly knowledgeable and efficient. I brought my van in with intermittent problems which are often hard to diagnose. John was able to find the cause of my problems and fix them very quickly. Stephanie got me checked in and out quickly and kept me posted on the repair progress. Great service! More
Service was very good Karen the service manager was very nice to deal with and she did everything to fix my car. Very friendly and called me about everything they were doin Karen the service manager was very nice to deal with and she did everything to fix my car. Very friendly and called me about everything they were doing to my car. More
Good Service on Warranty work My 2017 truck was not cranking without a without a jump start and they tested the battery and replaced with out any questions or hassle. My 2017 truck was not cranking without a without a jump start and they tested the battery and replaced with out any questions or hassle. More
Great customer service In and out for oil change and inspection sticker very quickly on a Saturday morning. Great friendly people at checkin and at service area. And a grea In and out for oil change and inspection sticker very quickly on a Saturday morning. Great friendly people at checkin and at service area. And a great cookie. More
Nice place with great people The sale person help me out and they put me and another that I can afford. They work really hard to help! Thank y’all for everything!! The sale person help me out and they put me and another that I can afford. They work really hard to help! Thank y’all for everything!! More
Helped me get out of a car I owed way to much on Got me out of old car I was paying to much on. Put me in a new Jeep, I was looking for a truck the Jeep matched my budget. I went to other dealers b Got me out of old car I was paying to much on. Put me in a new Jeep, I was looking for a truck the Jeep matched my budget. I went to other dealers but they could not beat Blackwell. More
Get the right service associate My service associate (Stephanie) is wonderful, polite and easy to work with. The other 2 service associates acted like they didn't want to give you t My service associate (Stephanie) is wonderful, polite and easy to work with. The other 2 service associates acted like they didn't want to give you the time of the day. They were to busy to speak with me when I walked in. I didn't know that Stephanie was the one helping me at first, so I had to wait for one of the other associates to direct me to her when they found time and once I got to her everything was great. Service was performed as they said it would be done in a timely matter. Thanks Stephanie. More
Purchase and Service Very disappointed in the follow up customer services. There were issues with the Kia Sorento I purchased from Al and it took 2 trips, 8 hours round t Very disappointed in the follow up customer services. There were issues with the Kia Sorento I purchased from Al and it took 2 trips, 8 hours round trip each, to have them addressed, unsatisfactorily. The problems still are not fixed, in fact one issue is worse than it was. I will not recommend this dealership to anyone and will share my bad experience through available avenues. More