Billy Howell Ford Lincoln
Cumming, GA
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308 Reviews of Billy Howell Ford Lincoln
I was in Saturday January 7 and these guys were amazingly nice and cooperative. Especially my salesman Randy. He new what I wanted and didn't give me the run around. I will recomend all my friends and family nice and cooperative. Especially my salesman Randy. He new what I wanted and didn't give me the run around. I will recomend all my friends and family to Billy Howell Ford. That's why I gave those ratings. More
My daughter and I went into the dealership to "look", we were greeted by Jim Mee, who walked us around to view vehicles that fit my daughter's wish list. Jim was very helpful in answering our que "look", we were greeted by Jim Mee, who walked us around to view vehicles that fit my daughter's wish list. Jim was very helpful in answering our questions and filling in gaps in our knowelege. At no time did we feel any pressure from anyone we spoke with. The sales management team went out of their way to present different options to make buying a vechile from them a lot easier than I thought it would be. I would have no problem with recomending Billy Howell in general, and Jimm Mee specifically to any of family or friends who were looking to buy their next vehicle. Kevin Sindelar More
Billy Howell Ford's employees were very courteous and no pressure sales. They were thorough and covered all the details needed for us to make a decision to buy our car. pressure sales. They were thorough and covered all the details needed for us to make a decision to buy our car. More
Dealership was very patient, as we changed our mind 3x, first wanting the F-150 but eventually ending up with a Lincoln MKX crossover. Once we decided on the car, the negotiations were smooth, as was the first wanting the F-150 but eventually ending up with a Lincoln MKX crossover. Once we decided on the car, the negotiations were smooth, as was the finance process, and meeting with the service folks. It's the third car we have purchased from here, and it's a great place to go back to. More
I have never owned a Ford, but this experience showed me that Ford has stepped up their game. The staff was very courteous and helpful. There was no high pressure sales tactics. Randy is great and showed us that Ford has stepped up their game. The staff was very courteous and helpful. There was no high pressure sales tactics. Randy is great and showed us a lot of options for getting into a new Fusion. This was not the old percieved car dealer. These guys want you to be happy. I would recommend them to everyone. More
There were no heavy sale's pitch. The knowledge of vehicle was excellent. All options on vehicle and it's financing were explained in detail. Showroom facilities were impeccably clean and modern. vehicle was excellent. All options on vehicle and it's financing were explained in detail. Showroom facilities were impeccably clean and modern. More
I am very pleased with the service provided by Mike and Bruce from the first time we met. I really felt at ease throughout the entire search and purchase. I was so pleased with the service, that had this t Bruce from the first time we met. I really felt at ease throughout the entire search and purchase. I was so pleased with the service, that had this truck not worked out, I would have waited for Mike to find another for me. It was like working with a friend. Bruce made the financing portion so easy and painless, that it seems there must be more to it. He was careful to explain, looked for the best way to finance and did exactly what he said he would do. The easiest vehicle purchase I have ever been through. The truck is quality and the service was OUTSTANDING. There is alot to be said about the feeling of trust and integrity in the industry, and it will keep me a loyal customer. Mike and Bruce are definitely assets to the Billy Howell dealership. Thanks again. And mike even helped me swap a 200+ pound tool box over to the new truck. More
Easiest experience I ever had in buying a new car. Everyone I delt with was extremely professional and polite. Bruce was terrific on the financing options and Tony was knowledgeable and no pressure wh Everyone I delt with was extremely professional and polite. Bruce was terrific on the financing options and Tony was knowledgeable and no pressure which my wife and I appreciated. I will definitely buy my next car at Billy Howell. I now look forward to the same kind of quality customer service when I bring my 2 navigators to be serviced. Thanks guys. Matt & Gloria Luca More
Bruce is excellent to work with. He has great follow up and keeps his commitments. I also enjoyed working with Jerry in the Used Car area as I had a trade in. I will go back to Bruce whenever I need a and keeps his commitments. I also enjoyed working with Jerry in the Used Car area as I had a trade in. I will go back to Bruce whenever I need a new vehicle now! More
Having been happy with purchases from Billy Howell Ford previously, when we needed a new vehicle, we had to go back. Brenda and the entire team were helpful and welcoming on each visit. Brenda helped loc previously, when we needed a new vehicle, we had to go back. Brenda and the entire team were helpful and welcoming on each visit. Brenda helped located our vehicle of choice on another dealer's lot, and even made the 75 mile trip each way to inspect and pick up the vehicle for us. We always appreciate the professional service without the high pressure at a good price. More

