Bill Wright Toyota

Mr. DRUE VENTERS IS HOSTILE AND RUDE MAN, WITHOUT EMPATY. HE TREATED ME AS IFNI WERE A PERSON WHO WAS GOING TO ASK FOR ALMS. YOUR EMPLOYEES NEED TO GAVE A FRIENDLY CUSTOMER SERVICE. THEY HAVE A JOB THANKS TO HE TREATED ME AS IFNI WERE A PERSON WHO WAS GOING TO ASK FOR ALMS. YOUR EMPLOYEES NEED TO GAVE A FRIENDLY CUSTOMER SERVICE. THEY HAVE A JOB THANKS TO US CUSTOMERS. NAPOLEÓN AGUILAR AFTER ALMOST 3 WEEKS WAITING, HE HASN'T REACHED OUT TOME I AM THE ONE WHO CALL HIM TELL ME WHEN ARE THEY GOING TO FIX THE PROBLEM. TOYOTA HAS A VERY POOR SERVICE, I WILL NEVER BUY ANOTHER VEHICLE FROM YOU. More

Napoleon was awesome. Great customer service. Love the communication and the papatiences to answer my question and to accommodate my husband and I in what we needed. Thank Great customer service. Love the communication and the papatiences to answer my question and to accommodate my husband and I in what we needed. Thank you. More

Kasandra Jimenez, made everything easy. She was great in returning my calls. Explained everything & answer all my questions. She is the reason I come back and ask for her. I will always rec She was great in returning my calls. Explained everything & answer all my questions. She is the reason I come back and ask for her. I will always recommend Bill Wright Toyota because of Kasandra! More

This is the 3rd vehicle I get at this location and I have to admit, I keep coming back because of the hospitality! Have never had an issue. Due admit, this was the best yet!! Thank you so much for making it to admit, I keep coming back because of the hospitality! Have never had an issue. Due admit, this was the best yet!! Thank you so much for making it such a wonderful one! Thank you. More

Great service, kind workers, well mannered, very knowledgeable and efficient. Helpful to give you the comfort you need while waiting. They go beyond what you would expect. knowledgeable and efficient. Helpful to give you the comfort you need while waiting. They go beyond what you would expect. More

The work that was done on my car was good but the service techs wasted 45 minutes of my day as they could not find my car after they told me it was done. Turns out, they were waiting for my approvals/disapp techs wasted 45 minutes of my day as they could not find my car after they told me it was done. Turns out, they were waiting for my approvals/disapproval on some work via email)text, which I did! They ultimately found out my car was in the garage on top of a lift. Wasted 45 minutes of my day after they told me to pay and was told it was ready for me. Not a good first impression. More

This place is clean and very organize and I will recommended. Service was very good and within the promise time frame. recommended. Service was very good and within the promise time frame. More

Leased a Corolla Cross through Edward, and broke down contract with Javier. Both were very helpful and I feel confident with my decision to lease with Bill Wright Toyota. contract with Javier. Both were very helpful and I feel confident with my decision to lease with Bill Wright Toyota. More

Enjoy dealing with Thomas in repairs dept and all staff in accounting and the key man when I pick up my car. I like that I can get updates on my phone now. Also the greeter gentleman at drive in/check in in accounting and the key man when I pick up my car. I like that I can get updates on my phone now. Also the greeter gentleman at drive in/check in is very nice and efficient. Thank you! One question I couldn’t find water available even hot water in the coffee/ tea area. Do you still have water available? More

12/9/24 This is Armando solis on my 2019 toyota tacoma On the recall on the paint correction had appt Get there 7:25 am Told Salas servers advisor, can u send me on a uber to take me back home so I On the recall on the paint correction had appt Get there 7:25 am Told Salas servers advisor, can u send me on a uber to take me back home so I can go to work please have to be at work 8am she say everything is ready. We have a rental to give you only need I need is your insurance card and your driver license I'll give her my driver license. Can't find my insurance card. Call to get a picture on my insurance card. She said no I need see the toyota on on the insurance card. Go to my truck and go find a insurance card. Give her the card by the time it's already 7:50 am I told her how long is gonna take this because I'm already late for work I got 23 staff waiting on me Salas say be few minutes then took 20 more minutes looks like she cannot get approval on the rental because there's nobody to approve the rental. In the morning then she goes to somebody gets an approval. Ask me for my email give her the email then she comes back tells me the rent is not for use for somebody else. I'm a send you on an Uber and later on I could give you the rental tell her you guys playing games I don't have time for this give my truck key. I'm leaving and I love very frustrated. Disappointed on this service. Got I got to work at night close to 9 o'clock. Frustrated. Try to see if I can deal with this. Recall on the truck. Call the manager again no response no response for Salas More