Bill Wright Toyota
Bakersfield, CA
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1,148 Reviews of Bill Wright Toyota
My service representative, Nicole was so caring and efficient. She took the time to reach out and keep me informed regarding my car repair process. She got me in and back on the road quickly. I also t efficient. She took the time to reach out and keep me informed regarding my car repair process. She got me in and back on the road quickly. I also talked to the service manager and he was very polite. He offered to go above and beyond to help me. The entire service staff and cashiers were so kind. I will continue to do business with Bill Wright Toyota and recommend them to others. More
Enjoy my visits to Bill Wright! I’m assisted as soon as I drive in and taken care of quickly. I always request Metka Thompson, he is always soo welcoming and professional. I know I’m assisted as soon as I drive in and taken care of quickly. I always request Metka Thompson, he is always soo welcoming and professional. I know I can trust his recommendations completely for any work needed on my vehicle. Kudos to your business, it runs like a well oiled machine! More
Every aspect of this experience was 5 star. My Sienna has 276k miles on it and needed some maintenance that required a lot of labor and attention to details. I had done quite a bit of research My Sienna has 276k miles on it and needed some maintenance that required a lot of labor and attention to details. I had done quite a bit of research and planned to do the work myself, but changed my mind as I got into it. It required a few tools I didn't have and with an 18 year old car there was a good chance that old parts would break just because I moved them. BWT did an excellent job and kept close communication with me on what they were finding. And they did have to replace some old brittle parts I hadn't planned on and discovered a problem I hadn't known about, so the final cost was just over double the original estimate. Now some of you may be thinking that they ripped me off. Nope. I was aware that other problem was likely, and that brittle parts would break. It simply cannot be helped on a car that old. I will not hesitate to take my car here again. By the way, the waiting room is great! They even have a restaurant! More
Staff was very helpful and nice. Our sales person was very knowledgeable and easy to talk with. For being under construction the dealership had the exact vehicles we were considering Our sales person was very knowledgeable and easy to talk with. For being under construction the dealership had the exact vehicles we were considering. More
Always satisfied with service. Only concern is that even if I were to change out my cabin air filter, they will say it needs to be changed and give a a ridiculously high rate for t Only concern is that even if I were to change out my cabin air filter, they will say it needs to be changed and give a a ridiculously high rate for the cost of changing it. Other than that, service is great and quick, especially with an appointment. More
Best first time new car buying experience. They really worked with me to make sure I had what I wanted and what I needed. They really care about their customers They really worked with me to make sure I had what I wanted and what I needed. They really care about their customers More