
Bill Talley Ford Inc.
Mechanicsville, VA
By Type
64 Reviews of Bill Talley Ford Inc.
The. personnel a t Bill Talley are very courteous and have a great knowledge of all their vehicles. They worked up a deal to fit my budget with incentives personnel a t Bill Talley are very courteous and have a great knowledge of all their vehicles. They worked up a deal to fit my budget with incentives galore. I really felt like part of the Bill Talley family. More
Friendly , service people always have taken care of any service needs I have had and always agreeable with time and working with me on appointments, always get what you expect . service needs I have had and always agreeable with time and working with me on appointments, always get what you expect . More
The Service Department took time with an issue that has popped up infrequently and I appreciated their efforts to identify the source of the problem. popped up infrequently and I appreciated their efforts to identify the source of the problem. More
Brought vehicle in for oil change, and state inspection, rotate and balance of tire and air filter change. Service writer on duty was not very assisting asked for courtesy, shuttle or transportation. Servi rotate and balance of tire and air filter change. Service writer on duty was not very assisting asked for courtesy, shuttle or transportation. Service. Writer told us that he did not know the answer to the question. He did not take any effort to look or get the answer. Had to go to a different department to ask about courtesy shuttle. All interactions from service writer to customer service rep seemed as if they didn’t want to be there or work there the nicest employee there was a gentleman that gave us a ride to our next location. Prices for service seemed a little high I questioned the pricing I was given an answer of prices are just high no real explanation. We will not be taken our vehicles back to this location for service or trade-in.. More
They always courteous and respectful. I bought my truck here and ever since I do all my maintenance here. Because is fast and not a lot of people. Thank! I bought my truck here and ever since I do all my maintenance here. Because is fast and not a lot of people. Thank! More
Dealership was very helpful with dropping off my daughter’s car unannounced and diagnosing the problem and getting it fixed in a timely manner. Dropped it off after quick lane was closed and the dea daughter’s car unannounced and diagnosing the problem and getting it fixed in a timely manner. Dropped it off after quick lane was closed and the dealership was in the process of closing. They got it worked into the rotation and on Thursday and was ready by lunch on Friday. More