Bill Talley Ford Inc.

The best dealership to buy a car from. Staff go out of their way to help, fair prices, good service Staff go out of their way to help, fair prices, good service More

They offered the quickest service to my truck and had the best price around the city! best price around the city! More

I have used this dealership for the purchase and service of all my vehicles and have been 100% satisfied each abs every time!! of all my vehicles and have been 100% satisfied each abs every time!! More

A very nice experience with a friendly atmosphere and pleasant salespeople. Will be back again. pleasant salespeople. Will be back again. More

I had some issues with my previous service. Long story short, several lug nuts on my van mistreated and the wheel studs broke. The entire wheel hubs on the passenger side had to be replaced. I Long story short, several lug nuts on my van mistreated and the wheel studs broke. The entire wheel hubs on the passenger side had to be replaced. I was afraid the situation would not be remedied. I’ve never had to complain about service on one of my vehicles before. Not only was it fixed, but it was at no cost to me. I wish I had not had the original issue, but things happen. Crystal was very helpful. They gave me a loaner while I waited at Christmas which went a long way towards changing my experience to a much more positive one. I really appreciate Bill Talley Ford taking responsibility for the issue. More

Appointment made easily . Car finished when expected. Advised via text of progress. Great service experience Car finished when expected. Advised via text of progress. Great service experience More

Your service was excellent on 11/27/2024. The home pick up and delivery service is a wonderful feature and the belt repair was done in a timely manner. Crystal called to confirm price befor The home pick up and delivery service is a wonderful feature and the belt repair was done in a timely manner. Crystal called to confirm price before repair was done, and the amount of time it would take, which was appreciated. Thanks so much, Linda W. Hopcroft More

Friendly customer service, greeted as I entered the office. Immediately took my information and clarified service needed. I was kept informed, detailed explanation of marker light that needed service. office. Immediately took my information and clarified service needed. I was kept informed, detailed explanation of marker light that needed service. All work done within an hour. The detailed service document of all safety checks is excellent. This is the first time I have used Quick Lane but will definitely be a repeat customer. More

I spoke with Roy in the service department. I needed a VA inspection, tire rotation and multi point inspection. He advised me to bring my truck in by 8:30 am and they would have it out the door I needed a VA inspection, tire rotation and multi point inspection. He advised me to bring my truck in by 8:30 am and they would have it out the door by 10:30 am. Worst case, they would take me to my appointment 10 minutes away and pick me up. I arrived by 8:30 am and happily out the door early by 10:00 am. More

Service dept is too unorganized. Not enough technicians help at your location. I had to leave my truck there a week. No loaner car or anything. I will not buy another truck from your Not enough technicians help at your location. I had to leave my truck there a week. No loaner car or anything. I will not buy another truck from your dealership More