Bill Ray Nissan - Service Center

Tony helped me get the necessary repairs to my Armada. He got them covered and completed. Tony had excellent communication, was super nice and friendly, very efficient, delivered on what he said, and ju He got them covered and completed. Tony had excellent communication, was super nice and friendly, very efficient, delivered on what he said, and just overall great. He saved the day for me on a frustrating situation. Tony, you were excellent, the best, thank you! More

Very professional and knowledgeable staff! Eli was a great service representative and Robert was very helpful in explaining what was going on with my car. Happy to come back! Eli was a great service representative and Robert was very helpful in explaining what was going on with my car. Happy to come back! More

Very unprofessional dont understand the problem and try to ignore the issue instead of fixing to ignore the issue instead of fixing More

The staff here is wonderful, honest, knowledgeable and caring. They are a dealership of the word. caring. They are a dealership of the word. More

Love working with JD…gotten all our vehicles there with his assistance! Recommend him highly! his assistance! Recommend him highly! More

Wonderful! They took my tire and got it repaired nice and quick and did my paint and fabric protection They took my tire and got it repaired nice and quick and did my paint and fabric protection More

I came in for my routine car checkup and to have a test run on my brakes. Since my car is not stopping when I press my brake petal. They were supposed to check them out and tell me why my brake is not work run on my brakes. Since my car is not stopping when I press my brake petal. They were supposed to check them out and tell me why my brake is not working properly. I scheduled my appointment with Rob, for the oil change, tire rotation and brake issue. I was also waiting at the dealership for my ride. Halfway through the service Rob passed me off to another person named Eli, saying he had too many cars. He did not tell Eli the issue with my breaks. Therefore, I had to re explain the issue and Eli was still confused about it. I could see he didn't understand and wasn't sure why he just didn't go to Rob and ask him what the issue was because Rob knew exactly what the problem was regarding my brakes. I had already been to the dealership in May because of the brake issue. They did my routine stuff and replaced the brake booster on my car. They said this is the reason my car would not stop when I hit y brake. This did not fix the problem, and my car is still not stopping when I hit my break. My brake pedal is going all the way to the floor in my car. So now I will have to return to the dealership to have them look at it again because my brake is still not working correctly. I'm extremely disappointed in this service today!! More

They work hard to accommodate customers with professional and consistent service by informing them every step of the way. and consistent service by informing them every step of the way. More

Robert Simmons exceeded all my expectations with his exceptional service. His expertise and dedication were evident from the very beginning. He listened attentively to my needs, provided insightful reco exceptional service. His expertise and dedication were evident from the very beginning. He listened attentively to my needs, provided insightful recommendations, and handled everything with the utmost professionalism. I truly appreciated his proactive communication and willingness to go the extra mile to ensure everything went smoothly. Robert’s commitment to delivering a great experience is impressive, and I would not hesitate to recommend him to anyone. It was a pleasure working with him! More

Bill Ray Service department is exceptional! Tony is always polite, genuine, professional and knowledgeable. While waiting for my services to complete, I sit near the show room floor and am able Tony is always polite, genuine, professional and knowledgeable. While waiting for my services to complete, I sit near the show room floor and am able to hear the comradery between the sales team. You can tell they're a great team together. J.D. is always nice and stops by to say hello to me every time I'm in there. Good experience all around. I highly recommend! More