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Bill McBride Subaru

Plattsburgh, NY

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59 Reviews

5105 U.S. Ave

Plattsburgh, NY

12901

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59 Reviews of Bill McBride Subaru

September 03, 2017

Kara was fantastic! Kara made the entire purchasing process wonderful! She was so patient during the entre process from test drives to paperwork. Highly recommend Kara a More

by Sonny Giroux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Sep 05, 2017 -

Bill McBride Subaru responded

Dear Sonny, Thank you for your valuable feedback. We are pleased to hear that Kara was able to help you along your vehicle purchase process. We believe that purchasing a new car should be an exciting and enjoyable experience. It makes us very glad to know that it was a seamless process for you and we hope you are enjoying your new vehicle. Thank you for being a part of the Bill McBride family.

September 02, 2017

Amazing Kara is amazing and goes above and beyond for her customers! She is a pleasure to work with. I would definitely recommend her to everyone. More

by esilver8585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Reynolds, Kara Kipp
Sep 02, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback on your recent visit. We are pleased to hear that Kara was able to take care of all of your needs. We always strive to give our customers an exceptional customer experience upon each and every visit to our dealership. We look forward to assisting you in the future and we thank you for being a part of the Bill McBride family.

September 02, 2017

Routine maintenance Audrey scheduled my service visit in a timely manner, brought the vehicle right in and made sure to inform me of any recommended service that may be u More

by Jenny Jenkins
Recommend Dealer
Yes
Employees Worked With
Audrey Reynolds
Sep 05, 2017 -

Bill McBride Subaru responded

Dear Jenny, Thank you for your valuable feedback. We are pleased to hear that Audrey was able to assist you and inform you of the health and safety of your vehicle. We understand the value of you time and we are glad to know that your appointment was handled in a timely and thorough manner. We look forward to assisting you again in the future and thank you for being a part of the Bill McBride family.

September 02, 2017

Kara and the crew at Bill McBride is the BEST!! Kara was great with helping me find my new car. She's so sweet and caring, and willing to help you in any way she can. Kara made me feel like a part o More

by Legasplala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Sep 25, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback and we are very pleased that Kara was able to assist you. Part of our job in placing you in the right vehicle is to learn what is important to you and to establish a relationship with you so that we understand better what will best meet your lifestyle, needs, and budget. We look forward to assisting you again in the future and thank you for being a part of the Bill McBride family.

September 02, 2017

Kara and Subarus Kara is a great and honest salesperson. Was very helpful for my daughters purchase of her first Forester. Service was good for the first oil change, More

by chelma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Sep 20, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback. We are very pleased that Kara was able to assist you and your daughter during the purchase of her vehicle. Kara is very mindful of her customers needs and truly looks to build a relationship with her customers. We know that she will continue to help with any needs you or your daughter may have in the future. Thank you once again and we thank you for being a part of the Bill McBride family.

July 18, 2017

Con artists This is the shady car dealer. We agreed on a price. We came the following day to pick up the car. They tried to add one full year of payments to our c More

by Darthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill McBride
June 01, 2017

Unprofessional Extremely unprofessional they only care about the sell not the customer. They don't work with you' hang up the phone on you if your not money worthy, More

by Jmmehan
Recommend Dealer
No
Employees Worked With
Sales, finance.bounced all over
May 18, 2017

Replaced windshield wiper motor under recall When I arrived, and looked a little confused as to where to go, a service worker kindly showed me there i needed to check in. Everyone was very frien More

by Dlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Colburn, office and service staff
May 16, 2017

Couldn't Be More Happy I knew what I was looking for when I walked in the door. I had visited a couple other dealerships but was not "blown away" with the people I dealt wi More

by Hwilley1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
May 05, 2017

Professional After some negotiation, we came away with a vechile we love and a price we could live with. Was very impress with the dealership. Everyone was very fr More

by Lake girl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick, and Shane helped out with the instructions.
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