Bill Marine Honda

We were on a road trip from Indianapolis to Washington DC in our Honda Pilot that we had just purchased 2 months ago. We had a "transmission temperature too high" This was the second time we experienced thi in our Honda Pilot that we had just purchased 2 months ago. We had a "transmission temperature too high" This was the second time we experienced this. The first was a month ago and we returned to our dealership where we bought it and they SAID that we were just a quart low on transmission fluid and that we would be fine. Needless to say they will be receiving a scathing letter. Not only did they overflow the fluid which contributed to the problem today, they lied about having done the recalls and lied about the car having a tow package. (We were not towing today but were last month when it first happened) Ryan at Bill Marine took us, got us in right away even though they were busy today and got the transmission completely flushed and took care of the recalls and even saved us over $200 by having Honda cover a large portion of the problem. He was very honest and upfront with us about what was going on and got us on our way in a couple hours, back to our vacation. He even told us what we need to do when we get back home to get it safe to tow for the next time even though they would not get the business since we are out of town. Thank you for your kindness, understanding our urgency, your honesty, and your quality service! We appreciate you making us safe again! More

Great service very pleased with my purchase, the staff was courteous and prompt with paperwork was courteous and prompt with paperwork More

Quick and reasonably priced would recommend every body take their car to them for service take their car to them for service More

have take it or leave it attitude lack adequate inventory models available are high end inventory models available are high end More

I was taken care of me right away. The Staff was very courteous and thorough. The Staff was very courteous and thorough. More

Everyone is courteous, all the work done in a timely manner. Great value for the money. manner. Great value for the money. More

Kind, courteous, and well organized. I have been able to succeed many of tasks needing done. I have been able to succeed many of tasks needing done. More

Good service and a completed the service quickly. Friendly staff, I would recommend to any Honda owner Friendly staff, I would recommend to any Honda owner More

Do a great job, timely and affordable. Keeps customer up to date on status of vehicle. Keeps customer up to date on status of vehicle. More

My needs were/are taken care of in a professional and timely manner. The folks there are helpful and friendly. timely manner. The folks there are helpful and friendly. More