
Bill Korum's Puyallup Nissan
Puyallup, WA
Filter Reviews by Keyword
By Type
Showing 168 reviews
If your looking to buy a car this place is awesome, My dad bought a Nissan Xterra and a Pathfinder there and I got a Nissan Xterra. However if your looking for great service from the service dept. keep lo dad bought a Nissan Xterra and a Pathfinder there and I got a Nissan Xterra. However if your looking for great service from the service dept. keep looking!!! I own a 2010 Nissan Xterra off road and went in there Wed. morning for an oil change. It took them two and a half hours to get it done and when they did finish they were trying to get me to buy front brakes. I was told that they were down to 3mm and that I had to get them done really quick. They gave me an estimate of $352.39. On the way home I stopped by Les Schwab to see if they can do it cheaper and imagine my surprise when they called me back to there garage and showed me that my brake pads were almost thicker then my calipers, and that I still had lots of miles left on them. When I got home I called out to Puyallup Nissan and talked to the manager of the service dept. and explained what happened. He was very apologetic on the phone and invited me to bring my car back and he would take a look. He said he does not like bad information coming out of his shop. So what could I do? I drove out there again from Lakewood to let him inspect my brakes. He confirmed what Les Schwab told me and said thanks for bringing it to my attention. So I wasted a whole day off for nothing, the manager basically "handled me" threw some empathy to shut me up and send me on my way. I really think they tried to sell me something I did not need and my family and I will not be going back to that particular dealership anymore!!! More
The sales staff here actually hustles to find out if they have the car you are looking for. We looked online and called to confirm that they had the car. Our sales rep went out on the lot and we decided to have the car you are looking for. We looked online and called to confirm that they had the car. Our sales rep went out on the lot and we decided to make the trek to Puyallup. With an inventory like that anyone would be more likely to find what we did...exactly what we were looking for. Very pleasant and professional crowd working there! More
Had a great experience. Hands down the easiest car deal I have ever done. I came in and saw the vehicle online and the sold the vehilce at the internet price. Will be back for the next round. Would refer an have ever done. I came in and saw the vehicle online and the sold the vehilce at the internet price. Will be back for the next round. Would refer anyone I know to those guys. More
I recently bought a 2013 Nissan Rogue SV from Korum's Puyallup Nissan. I would have to say that it was the best car buying experience I have ever had. Everyone was friendly and the service was exceptio Puyallup Nissan. I would have to say that it was the best car buying experience I have ever had. Everyone was friendly and the service was exceptional. My sales representative was Nick Leigh. Nick was awesome. He made buying a car easy and enjoyable. He got me a great deal on a great car. We were able to work out an excellent deal on my trade. I would highly recommend anyone looking at buying a Nissan to head to Puyallup and ask for Nick Leigh. More
Very Happy with my purchase and Dan Renard was the only Very Happy with my purchase and Dan Renard was the only salesperson who listened and followed through with finding the car and price I wanted. Afte Very Happy with my purchase and Dan Renard was the only salesperson who listened and followed through with finding the car and price I wanted. After 5 days and dealing with 12 different dealerships from Portland Oregon to Vancouver Wa, I was ready to give up buying a Car. Then I received a phone call back from Dan Renard, the car, price and great customer service was waiting for me to drive away...Just in time for Christmas! I highly recommend Korum's of Puyallup WA 253-848-4507 Give Dan Renard a call Vickie Gig Harbor,WA More
My experience with Salesman Nick Leigh was a good one. He was very upfront with everything, made everything clear about the Leaf. Was very impressed. Also Gerry Martinez was just as impressive with his He was very upfront with everything, made everything clear about the Leaf. Was very impressed. Also Gerry Martinez was just as impressive with his job duties and friendliness. I was a nervous client and these two gentleman help put my nerves at ease and I thank them so much for their patience. More
My wife and I felt that this was probably the best vehicle purchase we have ever made. This is in large part to the team at Puyallup Nissan who we were fortunate to work with. Our salesman took ma vehicle purchase we have ever made. This is in large part to the team at Puyallup Nissan who we were fortunate to work with. Our salesman took many numerous cell phone calls from us in Oregon while dealing with a relative in the hospital. As this was a long distance purchase, we had many calls regarding the vehicle, the financing, and avoiding the Washington sales tax. The only glitch we had was after we were home and received bad information from a Washington State license agency, but Karla and others came to the rescue by sending a check to cover two 21 day trip permits in Oregon. Outstanding service after the sale, which is extremely hard to find in this day and age. I honestly would recommend all three people we delt with to anyone as they were professional, prompt, sincere, and willing to go the extra mile when dealing with an out of state buyer. Thank you very much Steve, Jerry, and Karla for all you have done to make this sale happen. More
Wow! Let me take a moment to brag about the five star customer service treatment that my wife and I received recently at Korum's Puyallup Nissan. It was by far the best car buying experience I've ever h customer service treatment that my wife and I received recently at Korum's Puyallup Nissan. It was by far the best car buying experience I've ever had...and I've purchased many cars throughout my life. These guys went out of their way ensure that we were getting the best deal possible, let's be honest buying a car can be painful, but at Puyallup Nissan it was the best experience I've ever had, their priority was to make sure that we were completely satisfied with our purchase, I can honestly say that I will buy my next vehicle from this dealership, Korum's Puyallup Nissan, you guys Rock!!!!!! More
For the first time in our lives, we had a completely positive experience buying my new Juke. EVERYONE was friendly and helpful. Carrie did an outstanding job for us. She bent over backwards to find ex positive experience buying my new Juke. EVERYONE was friendly and helpful. Carrie did an outstanding job for us. She bent over backwards to find exactly what we wanted at the right price for us. She sent me an email a couple of days later to make sure we were happy. (we wer Three days later I went back to purchase mats for the new car. Jesse helped me pick out what I needed and installed them for me. He was very friendly and helpful. While I was there Carrie came over and hugged me and asked how we liked the Juke. I have nothing but praise for the car. It is perfect! My husband says he will buy his next car there. By the way, Jesse gave me a discount on the mats. Sincerely, Jan Wieser More
Korum Puyallup Nissan is where I purchased my 3.5 SL 2004 Maxima. The Korum Nissan services department has performed all required, and necessary services for the past 8 years. Even after the outright purch Maxima. The Korum Nissan services department has performed all required, and necessary services for the past 8 years. Even after the outright purchase and ownership of my vehicle, I'm committed to having them continue servicing my car. From the very beginning the service department and I have developed a great business relationship. This has been a win-win situation and I continue to receive outstanding quality service. But most importantly in the past 8 years I've come away having developed quality friendships as well. My closest and dearest friend is Carla(CJ)Murphy who has been my professional advisor for over 5 years. There's no better feeling knowing when I schedule to have services performed at Korum Nissan. I can relax having confidence that they have a personal interest in my safety, and the safety of the vehicle I'm driving and they're servicing. Also during these difficult economic times the service dept. shows financial sensitivity toward their customers. By having an "do whatever is possible" philosophy to assure customer satisfaction. I hope this statement clarifies why in my opinion Korum Puyallup Nissan service department earns EXCELLENT appraisal ratings. Pinklond More