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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,456 Reviews
Call Dealership (845) 398-6300
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252 Route 303

Orangeburg, NY

10962

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3,456 Reviews of Bill Kolb Jr. Subaru

December 02, 2024

The professionals at Bill Kolb Jr Subaru’s service Department are consistently courteous and attentive. More

by diana.kriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken , Al Cisneros
Report | Print
November 30, 2024

I’m usually very satisfied with the service department. However I had to pay $100 for a software update related to voice command phone calling. Shouldn’t this be on Subaru? More

by congemi3937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Report | Print
Dec 02, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (845) 398-6300 so we may assist you in moving forward towards a resolution.

November 30, 2024

Reliable and speedy service with great customer service! I will be returning for service at every interval. More

by Miguel A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodrigues, Barbara Nesi, Alex Williamson, Al Cisneros, Anthony Circelli
Report | Print
Dec 02, 2024 -

Bill Kolb Jr. Subaru responded

Hi Miguel, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

Bob Zimmerman made the process of buying a new car easy and pleasant. Everyone at the dealership was incredibly nice and helpful. Love my new Outback! More

by Kathleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Zimmer
Report | Print
Dec 01, 2024 -

Bill Kolb Jr. Subaru responded

Hi Kathleen, we are very happy Bob Zimmerman could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 29, 2024

Dealing with Howard was a pleasure, as usual. We are from upstate New York and travel over an hour, passing other Subaru dealerships, to buy a car with Howard at Bill Kolb. We appreciate the grea More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Report | Print
Dec 01, 2024 -

Bill Kolb Jr. Subaru responded

Hi Steve, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

I appreciate the guidance I received from Al Cisneros. It makes a difference to be treated like an individual. Also noteworthy, the waiting area was inviting and comfortable. I appreciated the quiet room More

by plpace7@gmail.com.
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Report | Print
Nov 30, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Timely and professional . clean and comfortable customer service waiting area. Will recommend them to friends . More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall
Report | Print
Nov 29, 2024 -

Bill Kolb Jr. Subaru responded

Hi Jay, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 24, 2024

They are great, gave me free oil change as I had to wait a little while. More

by Danielp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto, Anthony Circelli
Report | Print
Nov 26, 2024 -

Bill Kolb Jr. Subaru responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2024

Exceptional customer service! Danielle was an absolute pleasure to work with. She went above and beyond to assist us—arranging a Lyft so we could get to dinner, keeping us informe More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
November 23, 2024

I always go here in Subaru in 303. Always good service prompt , easy and accommodating. Keep it up . That’s why I love Subaru Service is great. More

by lenny_aquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, John Lyons Jr.
Report | Print
Nov 25, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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