Bill Kolb Jr. Subaru

Excellent prompt courteous service, kept me informed throughout my visit. It’s ideal to wait in the quiet room. throughout my visit. It’s ideal to wait in the quiet room. More

Everyone was so kind and accommodating, especially Louis who went above and beyond! Felt very welcomed, just like family. Glad we came here! We found the perfect car for my mother’s needs. Thank you! who went above and beyond! Felt very welcomed, just like family. Glad we came here! We found the perfect car for my mother’s needs. Thank you! More

Usually very responsive. The service representatives and service have been very good. I’m disappointed that the loaner car program has been discontinued. The service representatives and service have been very good. I’m disappointed that the loaner car program has been discontinued. More

Both the dealership and service department are made up of caring and honest individuals. The service department is efficient, communicative and very comfortable for waiting for service to be completed. caring and honest individuals. The service department is efficient, communicative and very comfortable for waiting for service to be completed. Having enjoyed the service department so much, we just purchased a second subaru from the dealership. More

Our salesman Ben was wonderful and spent time walking us through all the features of our CPO Forester. through all the features of our CPO Forester. More

Work was done as quickly as possible, although it took 3 + hours. The young man who assisted kept me informed & what needed to be done . Waiting area & refreshments good. + hours. The young man who assisted kept me informed & what needed to be done . Waiting area & refreshments good. More

Darlene was very kind and helpful upon check in and check out. Larry is an amazing technician and processed my car in seemingly no time. I live in Westbrook, CT, but will travel to Bill Kolb for service beca out. Larry is an amazing technician and processed my car in seemingly no time. I live in Westbrook, CT, but will travel to Bill Kolb for service because of how amazing the staff operates. More

Still haven’t received a call back about my center console replacement, they never said anything about my uneven wearing on my tires also my alignment was off which they didn’t bring to my attention w console replacement, they never said anything about my uneven wearing on my tires also my alignment was off which they didn’t bring to my attention when they do that “required test drive” before every oil change and multi point inspection When I went in for service for a noise they took it on a test drive but kinda funny how the noise is still happening and getting worse now my handling/steering is completely garbage funny how they “look over the car” but yet I found 5 problems on my own time to go to Ramsey yall suck More

Alvaro Cisneros went above and beyond to ensure that everything was taken care of and in a timely fashion. everything was taken care of and in a timely fashion. More