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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,453 Reviews

252 Route 303

Orangeburg, NY

10962

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3,453 Reviews of Bill Kolb Jr. Subaru

January 21, 2024

Service representatives are very helpful and friendly. A very comfortable waiting area is provided as you wait for vehicle to be finished. More

by Nzimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodrigues
Jan 23, 2024 -

Bill Kolb Jr. Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Dudes! They send you video of the service tech telling you details about your car as it's serviced!!!!!! Omg!!! That's beyond amazing and why go elsewhere a More

by ForesterSportChick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and John (tech)
Jan 23, 2024 -

Bill Kolb Jr. Subaru responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 20, 2024

Excellent service close to home, I couldn't asked for a better experience. Thank you Bill Kolb Jr Subaru staff. More

by cheryjeanh
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Anthony Circelli
Jan 23, 2024 -

Bill Kolb Jr. Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

The service is professional, courteous, and helpful. All of our questions were answered and heard More

by knicksfantorres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Cano
Jan 23, 2024 -

Bill Kolb Jr. Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 18, 2024

Great service department. They really helped me out. Al was helpful andnn be took care of everything More

by snewman7669
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Jan 25, 2024 -

Bill Kolb Jr. Subaru responded

Thank you for your feedback! We're pleased to hear about your positive experience with our service department, especially with Al. We're here to provide excellent service for you and your vehicle!

January 15, 2024

helpful, transparent, customer friendly comfortable waiting area this request for 15 words is unreasonable for people rating. More

by bkall88Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene challcombe
Jan 18, 2024 -

Bill Kolb Jr. Subaru responded

It's great to hear that you found us to be helpful, transparent, and customer-friendly. We appreciate your business. We are excited to help you in the future.

January 12, 2024

All personal we very friendly and helpful. Unfortunately I was billed higher than I should and lower grade oil was used. Oil filter was not exactly what was existing. More

by mhkconst.99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Feb 27, 2024 -

Bill Kolb Jr. Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Bill Kolb Jr. Subaru responded

Thank you for bringing this to my attention. I apologize for the discrepancy with the bill. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Emelin Montalvo, Service Manager emontalvo@bkcars.com

January 11, 2024

We had a wonderful experience with our Subaru car purchase at this dealership with the assistance of their very knowledgeable sales consultant, Howard Bonfield. Howard was a pleasure to work with More

by IMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Jan 13, 2024 -

Bill Kolb Jr. Subaru responded

It's fantastic to hear about your wonderful experience with the Subaru car purchase and the assistance of Howard. Having a knowledgeable and patient sales consultant like Howard can significantly enhance the car-buying process. Congratulations on your new vehicle!

January 11, 2024

Service department is excellent! Service rep Al is excellent and kept in touch with me during my appointment! More

by Bvcjc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Jan 13, 2024 -

Bill Kolb Jr. Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Excellent, we have bought several Subaru cars from Kolb Subaru over the years and have been happy with every purchase. They are honest and helpful and answered all of our questions thoroughly. The sales pe More

by AlanLS5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko Gonzalez- Excellent 5 Stars , Marty Shuvall
Jan 13, 2024 -

Bill Kolb Jr. Subaru responded

It's wonderful to hear about your excellent experiences with Bill Kolb Jr. Subaru over the years. The fact that you've bought several Subaru cars from us and have been consistently happy with each purchase is a strong endorsement of our service. Congratulations on your latest Subaru purchase!

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