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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,446 Reviews

252 Route 303

Orangeburg, NY

10962

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3,446 Reviews of Bill Kolb Jr. Subaru

January 06, 2025

12,000 mile service appt was great. Tyler was very helpful. Everyone in service was competent and pleasant. Coffee a nice perk More

by Kathy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 07, 2025 -

Bill Kolb Jr. Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

I was greeted by a friendly face (Juan Torres). He asked pertinent questions and answered my questions. There was no rushing to sell, he made the experience very smooth. More

by Nilda Ruiz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall, Juan Torres
Jan 05, 2025 -

Bill Kolb Jr. Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Very courteous and friendly dealership. It was a good experience. Salesperson was very helpful explaining information. More

by MarkM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Torres
Jan 06, 2025 -

Bill Kolb Jr. Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Salesman (Windshell) was very knowledgeable and professional. He reviewed many features of the car during our discussions and did a very thorough review when we picked up the car. The price w More

by TomH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Windshell Pierre-Louis
Jan 04, 2025 -

Bill Kolb Jr. Subaru responded

Hi, we're happy to hear you had such a positive experience with our Windshell. We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

They didn't work on my car right away, after I brought it at 7 am. I waited an extra day for repairs. More

by helenas5719
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danielle
Jan 01, 2025 -

Bill Kolb Jr. Subaru responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Emelin Montalvo Service Manager emontalvo@bkcars.com

December 29, 2024

This is the second vehicle I've leased from Bill Kolb Subaru and both times the process has been quick and easy. The service is always done quickly and efficiently. Great overall experience. More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall, Maryellen Dixon
Dec 31, 2024 -

Bill Kolb Jr. Subaru responded

Hi Richard, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 28, 2024

Everything went smoothly. Warrantee coverage of replacement battery was unexpected but accepted gladly. Thanks again! More

by Oldgrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Dec 29, 2024 -

Bill Kolb Jr. Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

I don’t usually write reviews but everyone we interacted with was pleasant, knowledgeable and helpful. Our salesperson, Mr. Bonfield was excellent. He explained the process and pricing clearly. The price h More

by B1920
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Dec 29, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

All employees have all exemplary and they listen to the customers. They are one dealership that does not take the attitude that the car is sold and the heck with the customer. More

by Sidwendy02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Flood
Dec 29, 2024 -

Bill Kolb Jr. Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2024

Efficient, friendly and professional service. Superb waiting area. Quick service. The service provided was explained very clearly More

by Puccini1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 24, 2024 -

Bill Kolb Jr. Subaru responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.