Bill Kay Honda
Bourbonnais, IL
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1,557 Reviews of Bill Kay Honda
Disappointed in giving me a price to get car fixed She said 500.00 Than when I get final bill goes to almost 700.00 Need to include all charges ,labor & parts on . Don’t add them on at end Was I surprise said 500.00 Than when I get final bill goes to almost 700.00 Need to include all charges ,labor & parts on . Don’t add them on at end Was I surprise angry won’t be back Your dealership is wrong doing that I’m 76 on fixed income need to have senior day or discount for older citizens More
Kathy was great as always and got my car taken care of as promised. She had a loaner car all set up for me under my extended warranty program and got my car completed on time. promised. She had a loaner car all set up for me under my extended warranty program and got my car completed on time. More
Good service done quickly. Communicated all recommendations well. We will return for sure, and give our son this dealer info for service needs on his Honda as well. recommendations well. We will return for sure, and give our son this dealer info for service needs on his Honda as well. More
I brought it in because my tire light was on. I was told everything was fine and he showed me how to reset it. A couple weeks later, a friend saw that my tire was low, pulled out a screw and patched my tire everything was fine and he showed me how to reset it. A couple weeks later, a friend saw that my tire was low, pulled out a screw and patched my tire. I brought the screw in and told them it was obviously there before and they just shrugged and threw out the screw. Not even an “I’m sorry” Then my appointment for an oil change took over an hour and then the report said it was crucial for my power steering fluid to be replaced, but that I could just do it next time so that they wouldn’t hold me up. They didn’t even tell me until I was checking out. I felt like I was annoying them by getting my oil changed there. I love to see Bert when I go in and he is very friendly. Service dept must just be overly busy. More
The dealership was clean. Sam, the tech who worked on my car, was extremely professional and kind. The service was also quick. I at no pint felt pressured to buy certain services. car, was extremely professional and kind. The service was also quick. I at no pint felt pressured to buy certain services. More
Wonderful sales n family. They were the the best car dealership I’ve experienced in my lifetime of buying cars. Thank you so much for your time n courtesy in our time of need. dealership I’ve experienced in my lifetime of buying cars. Thank you so much for your time n courtesy in our time of need. More
Good service department. Han an appointment and met me right away and done sooner than expected. The process and work explained well. Will go back for service again when needed. right away and done sooner than expected. The process and work explained well. Will go back for service again when needed. More
We were treated with respect by Bert and Steve. Our questions were answered fairly. It was a very good experience. Bert is a super salesman! questions were answered fairly. It was a very good experience. Bert is a super salesman! More
Went in for an quick service oil change and ended up getting a recommendation of $3000 in service needs. Never would have happened when Allan was there. getting a recommendation of $3000 in service needs. Never would have happened when Allan was there. More