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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

October 30, 2020

Kathy was very nice and helped me out a lot and kept me updated on everything that was going on with my vehicle. Will recommend friends and family to come here. More

by iskatek3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Kathy here at Bill Kay Honda. We appreciate your business and hope to see you again soon!

October 30, 2020

For my first car buying experience I had Bert. Bert was very professional and did not make me feel uncomfortable about buying a vehicle. He was very up front, provided adequate details about the car I was More

by NickRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Nov 01, 2020 -

Bill Kay Honda responded

Thank you, Nick, for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2020

This was my first service experience here and it was a good one. The staff is very knowledgeable and courteous. They took my vehicle at my appointment time, and the waiting area is very comfortable. I More

by flashgordon171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure about the names except for Kathleen. Very nice staff though., Kathleen Omay, Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2020

Excellent service,good communication. I have been a Bill Kay Honda owner for 18 years and will not go anywhere else for reliable service,completed on a timely basis. Very courteous, could not find a better More

by Redman2405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 26, 2020

Extremely courteous and helpful staff. The text message that allowed me to contact my technician was a nice touch. Waiting area was clean and comfortable. More

by laura003911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Oct 26, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you, Laura. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

October 26, 2020

The service department is very prompt with getting my car serviced. The cost of having my car serviced is also reasonable. Sam does a fantastic job. He is very kind, helpful, and polite as always. More

by Tonja_4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Oct 26, 2020 -

Bill Kay Honda responded

Thank you, Tonja! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

October 24, 2020

Bert was very friendly & knowledgeable without being pushy. Would highly recommend him & Bill Kay Honda for your next vehicle. Even came in on his off day to help out. More

by ganu1169
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Oct 26, 2020 -

Bill Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bert and our Team met your expectations. Thank you again for choosing Bill Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle!

October 22, 2020

Excellent service. Always above and beyond with great communication every step of the way. Notified when vehicle brought in and after initial services given and update. More

by Cleaninglady91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Oct 22, 2020 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 21, 2020

Bill Kay always gives me excellent and quality service whenever I I need something done for my vehicle. I would highly recommend Bill Kay always. More

by bjgarstkiewicz721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Oct 21, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 21, 2020

I was happy they were able to accommodate me when they first opened. The whole visit was just over one hour, as I expected. Courteous and expert service. I've been using them for eight years and am more c More

by jasonbeauli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua, Kathleen Omay
Oct 22, 2020 -

Bill Kay Honda responded

Thank you so much, Jason, for your kind words, and for taking the time to leave us this wonderful feedback!

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