Bill Kay Honda
Bourbonnais, IL
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1,557 Reviews of Bill Kay Honda
The online service appointment system works very nicely. Service was completed in the determined timeframe. Sam, the service manager, went above and beyond to explain the service to be provided and if there Service was completed in the determined timeframe. Sam, the service manager, went above and beyond to explain the service to be provided and if there were alternatives. More
No pressuring.Ed Hanahan was very knowledgeable and No pressuring. Ed Hanahan was very knowledgeable and helpful explaining to us all the features. No pressuring. Ed Hanahan was very knowledgeable and helpful explaining to us all the features. More
Efficient, kept in touch, did a detailed check of car. and then let me know about needs so I could approve repairs in time to get car back the same day. Efficient about providing me with shuttle to work a and then let me know about needs so I could approve repairs in time to get car back the same day. Efficient about providing me with shuttle to work and back to dealership. More
Would have been a 5, but for the Second time in a row Mike let my van come back to me with my engine check light still on. I would hope that Honda's policy is to check engine lights in the future and inf Mike let my van come back to me with my engine check light still on. I would hope that Honda's policy is to check engine lights in the future and inform the customer with there options. More
The service department is the top. They are always accommodating and through. I purchased My Accord in 2013 new, from Bert. Now there is a top notch salesman!! BKH is the only place I have service accommodating and through. I purchased My Accord in 2013 new, from Bert. Now there is a top notch salesman!! BKH is the only place I have service on my car. It is still running like brand new thanks to Sam and Kathy and the Techs. More