Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs MINI
Naperville, IL
657 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 19, 2025
Bill Jacobs mini is Fair,reliable,and very professional.
Mitch S. Is a very patient and knowledgeable service
Advisor. Thank U Jacobs Mini!🚗🚗🚗
More
by Maternitysweetjack
January 17, 2025
Outstanding service.
Bill Jacobs Naperville went above and beyond working with Mini NA on recall work. Good communication and follow up. Some parts take a while to come i
More
by JD Goddard
Employees Worked With
Mitch Shefveland, service lead, George, tech
December 30, 2024
Great experience.
My advisor Mitchell Shefveland was very nice, professional and thorough. They got me in right away.
More
by mhurm
Employees Worked With
Mitchell Shefveland
Photos & Amenities
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Television
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Free Loaner Cars
- Free WiFi
- Laptop Computers
- Vending Machines
- I-Pads
