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Bill Jacobs MINI

Naperville, IL

5.0
702 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 702 reviews

October 15, 2025

great service every time i go there to get my car worked on- have also bought another one there-im on my third mini! More

by ruth.rey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna Langston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kosanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Kuefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elgan Erastus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Daraiseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2025

Mitchell Shefveland Mini service advisor Alway very pleasant and knowledgeable, feel your in good hands ✌️ More

by donitoi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
October 13, 2025

Mitchell Schefveld and the team at Bill Jacobs Mini service department do great work at serving my mini. The work is done quickly with excellence. The keep me well informed of the service needs of the More

by mike 46324
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveld
October 07, 2025

I love Bill Jacobs Mini, this is where we purchased our 2022 Mini Cooper JCW convertible We love this car it’s the best car that we own. The service rep Mitch Shefveland is wonderful to work with! I highly More

by d_stdler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
October 01, 2025

Staff at this dealership are always a pleasure to work with. They are helpful and quick, I highly recommend this location. More

by hannahannette13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
September 11, 2025

Mitch Shefveland is incredibly kind, smart, and has a great understanding of what we need to get done. He always provides excellent recommendations for our MINI. The marketing team at Bill Jacobs MINI is More

by ChaPhaeng Lovelady.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland Bill Jacobs MINI
September 10, 2025

Very professional. Comfortable clean atmosphere. No complaints. Love my mini cooper just dealer is so far from my home. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell shefveland
August 26, 2025

Mitch is the best he always treats me really well. Takes care of me right away getting service done there. Is great thank u again …. More

by Ximena
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mitch
August 21, 2025

Having my first service at Bill Jacobs Mini. Fantastic experience so far! Mitch and Malek were extremely helpful, knowledgeable and courteous! They even showed me under the hood AND underneath t More

by ingrid.dagostino
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jed Kuefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Daraiseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Shefveland and Malek
August 18, 2025

took my 2022 Mini for AC service Mitch was excellent took the time to listen and really understand the issue i was having took care of my car like it was his repaired perfectly the service dept is what mak More

by lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kosanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elgan Erastus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch service 10 stars
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