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Bill Jacobs BMW
Naperville, IL
3,285 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,285 reviews
September 27, 2024
Husain was wonderful to work with. I highly recommend him and the Naperville dealership. great experience I highly recommend him and the Naperville dealership. great experience More
by Dipa
Employees Worked With
September 26, 2024
I knew what I wanted and Jessica was determined to make it happen. We hit a few bumps in the road, but she got it done. I couldn’t be happier with her or my car. it happen. We hit a few bumps in the road, but she got it done. I couldn’t be happier with her or my car. More
by rkelloggusmc
September 26, 2024
I had such an amazing experience with purchasing my BMW at Bill Jacobs BMW. They have a great facility, service department, and friendly staff. Giovanna was extremely helpful and is very knowledgeable abou at Bill Jacobs BMW. They have a great facility, service department, and friendly staff. Giovanna was extremely helpful and is very knowledgeable about the M cars. She really helped me with deciding on which M car to get and with putting in a custom order. She made sure I was up-to-date on the status of the vehicle, from the time the order was placed all the way till delivery. They really take care of their customers. More
by Seena
Employees Worked With
September 26, 2024
Love coming to get my high milage BMW fixed at Bill Jacobs because of Brendon C. , he provides genuine guidance on how to tackle repairing my car , and overall his customer service / approach has made Jacobs because of Brendon C. , he provides genuine guidance on how to tackle repairing my car , and overall his customer service / approach has made it a very positive experience for me. Dealerships have a reputation for being avoided when it comes to costly repairs but working with Brendon has changed that for me. More
by Kareemy
Employees Worked With
Brendon C.
September 26, 2024
Bill Jacobs BMW is the best , from the service I received from Mike Alwin to the entire sales team, I will always continue to service and buy my cars at Bill Jacobs. from Mike Alwin to the entire sales team, I will always continue to service and buy my cars at Bill Jacobs. More
by Michael Randazzo
Employees Worked With
Mike Alwin
September 26, 2024
Came in for service and worked with Mike A, from the time I came in to the time I left I experienced great service with all the communication I received about my car . I came in to the time I left I experienced great service with all the communication I received about my car . More
by Kevin R
Employees Worked With
Mike Alwin
September 25, 2024
Alex Flinn made my entire experience comfortable and enjoyable. He had all my service history with recommendations. It’s really nice they keep track of all your service for you. enjoyable. He had all my service history with recommendations. It’s really nice they keep track of all your service for you. More
by Todd
Employees Worked With
Alex Flinn
