
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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All the employees at Bill Jacobs BMW are extremely nice. I feel valued as customer and Alex Flinn creates that personal experience. Overall, great job and keep up the good work. I feel valued as customer and Alex Flinn creates that personal experience. Overall, great job and keep up the good work. More
Wanted to thank Alex Flinn for helping me out. He contacted my insurance to initiate a claim. From start to finish he made the whole process very easy. He contacted my insurance to initiate a claim. From start to finish he made the whole process very easy. More
Awesome dealership. In and out no issues at all. Everyone is so nice! Our sales guy Mark is the best. In and out no issues at all. Everyone is so nice! Our sales guy Mark is the best. More
Maggie is a very thorough and professional salesperson! She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying exper She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying experience! More
Everybody was very helpful and knowledgeable here. We were helped by Russ. Really recommend him. We were helped by Russ. Really recommend him. More
I recently bought a car from Bill Jacobs BMW, and I couldn’t be happier with the experience. Jose Vargas was fantastic—helpful, kind, and genuinely a pleasure to work with from start to finish. He made couldn’t be happier with the experience. Jose Vargas was fantastic—helpful, kind, and genuinely a pleasure to work with from start to finish. He made the entire process stress-free and smooth. Once the car arrived, everything was ready to go and the final paperwork was quick and seamless. Jose even arranged for someone to walk me through all the new tech features in the car, which was incredibly helpful and made me feel confident driving off the lot. If you're in the market for a BMW and want great service from a team that truly cares, I highly recommend asking for Jose. He made what could have been a stressful experience into an exciting and enjoyable one! More
Not pushy at all! Super easy to work with, was prepared when I came in. Kept me informed the whole time I was there. Super easy to work with, was prepared when I came in. Kept me informed the whole time I was there. More
Preston was phenomenal and got us the car of our dreams. He was very nice to work with. Answered all of our questions in a professional manner while also having fun because he knew this was a big purchase f He was very nice to work with. Answered all of our questions in a professional manner while also having fun because he knew this was a big purchase for us. Mo in the Finance department had us in and out in a timely manner which is always icing on the cake. Both men did such an amazing job and I'm glad we chose to buy from them. More
My wife and I had an outstanding experience yesterday at Bill Jacobs. We are true car enthusiasts and have bought lots of cars over the years. We've probably had 15 cars in 12 years and our car buying exper Bill Jacobs. We are true car enthusiasts and have bought lots of cars over the years. We've probably had 15 cars in 12 years and our car buying experience yesterday with our salesman, Preston, was the best experience we have ever had. Our salesman was confident, friendly, integrous, knowledgeable, and made us feel super comfortable about our DEAL. The entire experience was fun and exciting. The entire team at Bill Jacobs was great and moved us incredibly quickly and easily through the process. I highly recommend this dealer. Top Tier, and a shoutout to Preston, thank you for the excellence. 10/10!! More
Worked with Kevin to order my 2026 BMW X5. He made the process very enjoyable. It was awesome dealing with Kevin. I will definitely come back. He made the process very enjoyable. It was awesome dealing with Kevin. I will definitely come back. More