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Bill Jacobs BMW

Naperville, IL

5.0
3,266 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,266 reviews

May 28, 2025

All the employees at Bill Jacobs BMW are extremely nice. I feel valued as customer and Alex Flinn creates that personal experience. Overall, great job and keep up the good work. More

by Preeti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 27, 2025

Wanted to thank Alex Flinn for helping me out. He contacted my insurance to initiate a claim. From start to finish he made the whole process very easy. More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 27, 2025

Awesome dealership. In and out no issues at all. Everyone is so nice! Our sales guy Mark is the best. More

by R09z51c6
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Maggie is a very thorough and professional salesperson! She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying exper More

by Nandini
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Everybody was very helpful and knowledgeable here. We were helped by Russ. Really recommend him. More

by kabra.sunidhi14
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I recently bought a car from Bill Jacobs BMW, and I couldn’t be happier with the experience. Jose Vargas was fantastic—helpful, kind, and genuinely a pleasure to work with from start to finish. He made More

by liz3303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Not pushy at all! Super easy to work with, was prepared when I came in. Kept me informed the whole time I was there. More

by Ali A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Preston was phenomenal and got us the car of our dreams. He was very nice to work with. Answered all of our questions in a professional manner while also having fun because he knew this was a big purchase f More

by cschwab.2627
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick, Mo in Finance (didn't catch last name)
May 22, 2025

My wife and I had an outstanding experience yesterday at Bill Jacobs. We are true car enthusiasts and have bought lots of cars over the years. We've probably had 15 cars in 12 years and our car buying exper More

by john
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston O'Sadnick
May 21, 2025

Worked with Kevin to order my 2026 BMW X5. He made the process very enjoyable. It was awesome dealing with Kevin. I will definitely come back. More

by eddie2626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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