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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,278 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,278 reviews

November 29, 2024

Very friendly and efficient customer service by Donnie. I would highly recommend, it was a great experience More

by Brooks
Recommend Dealer
Yes
Employees Worked With
Donnie
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November 29, 2024

Great customer service by Donnie. The staff and everyone was extremely helpful from the beginning. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Donnie
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November 27, 2024

Positive service experience with Alex Flinn. He clearly details all recommendations and answers all questions thoroughly. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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November 26, 2024

Appreciate the great service I receive each time I come into Bill Jacobs from Mike Alwin and the entire team More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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November 26, 2024

I have been servicing for years at Bill Jacobs BMW and Mike A has by my advisor for years and always a pleasure to work with . More

by Jeff Thomas
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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November 26, 2024

The moment I met Alex Flinn, I knew I was in good hands. It’s so nice that I can trust someone at the dealership. Alex has been a huge reason why I keep coming back to BMW. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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November 26, 2024

Bill Jacobs is #1 in IL , Purchaed my 4th car from them. They are efficient and do everything to make the purchasing process as quickly as possible. Russ Millard in sales is fantastic, He does everything he More

by Jonibek Raufov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 25, 2024

My service writer Alex Flinn will always go out of his way to help a customer. I wish he could do sales and sell me parts as well. Thank you for all that you do Alex. More

by Jasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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November 25, 2024

Very kind people they make you feel at home and always go the extra mile More

by jslaten13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly and finance
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November 24, 2024

Came in to Bill Jacobs with a flat tire and was taken care of by Mike Alwin who was able to get my in and out within an hour, great service. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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