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Bill Jacobs BMW
Naperville, IL
3,264 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,264 reviews
June 03, 2025
I had the pleasure of working with Jessica and she was exceptional! From start to finish, Jessica was incredibly knowledgeable, attentive, and made the entire process seamless. Her professionalism and gen exceptional! From start to finish, Jessica was incredibly knowledgeable, attentive, and made the entire process seamless. Her professionalism and genuine care truly stood out. Highly recommend her and this dealership for anyone in the market for a BMW! More
by Johnwillberd
Employees Worked With
June 03, 2025
Amazing service. My BMW M3 has only been serviced with Alex. He knows my car inside and out. He is super knowledgeable and provides the best service. My BMW M3 has only been serviced with Alex. He knows my car inside and out. He is super knowledgeable and provides the best service. More
by Matthew
Employees Worked With
Alex Flinn
June 02, 2025
Alex Flinn provides excellent service. Anytime I need to get my vehicle in, he accommodates for my schedule. I love that luxury convenience. Anytime I need to get my vehicle in, he accommodates for my schedule. I love that luxury convenience. More
by Bryce
Employees Worked With
Alex Flinn
June 02, 2025
I worked with Husain Sheikhani on leasing a new bmw 840i. Husain and the rest of the team at Bill Jacobs BMW were a great team to work with and worked on getting me set up as fast as possible. 10/10 would re Husain and the rest of the team at Bill Jacobs BMW were a great team to work with and worked on getting me set up as fast as possible. 10/10 would recommend working with him on getting set up with a new BMW! More
by vlad.metodiev89
Employees Worked With
June 01, 2025
At Bill Jacobs BMW, Kwaku made my car-buying experience seamless. His knowledge and professionalism made choosing the BMW X3 easy. From the test drive to the final purchase, everything was smooth and stres seamless. His knowledge and professionalism made choosing the BMW X3 easy. From the test drive to the final purchase, everything was smooth and stress-free. More
by s.patel
June 01, 2025
Josh did excellent job on delivering my BMW. . definitely I will recommend him for any new buyer off BMW . definitely I will recommend him for any new buyer off BMW More
by Damuluri
June 01, 2025
Just ordered my new X6 with Christian, he made the process very simple and easy! process very simple and easy! More
by omairkhan14
Employees Worked With
May 31, 2025
Jessica had helped us with the process of the vehicle. The dealership was friendly and welcoming The dealership was friendly and welcoming More
by Jam
Employees Worked With
May 31, 2025
I had the pleasure of working with Jessica, she made my experience outstanding. From the moment I arrived, she was welcoming, attentive, and incredibly knowledgeable about the BMW lineup. She took the time experience outstanding. From the moment I arrived, she was welcoming, attentive, and incredibly knowledgeable about the BMW lineup. She took the time to understand my needs and guided me through the options without any pressure. More
by Daniel Rivera
Employees Worked With
May 31, 2025
Thank you Jessica and staff , we will be back. Nice environment and staff at Bill Jacobs Nice environment and staff at Bill Jacobs More
by Wesalissaly
Employees Worked With
