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Bill Jacobs BMW
Naperville, IL
3,357 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,357 reviews
September 13, 2025
Bill Earnest is an excellent salesman and a real pro. The dealership runs like a well oiled machine The dealership runs like a well oiled machine More
by Peter
Employees Worked With
September 11, 2025
Awesome service. Alex Flinn was so helpful and gave me some great insight on maintenance for my BMW. His knowledge of the vehicle is outstanding. Alex Flinn was so helpful and gave me some great insight on maintenance for my BMW. His knowledge of the vehicle is outstanding. More
by Jason
Employees Worked With
Alex Flinn
September 09, 2025
Thank you for the excellent service and support throughout my purchase at Bill Jacobs BMW. Russ and the entire team made the process smooth and enjoyable, and I truly appreciate the professionalism throughout my purchase at Bill Jacobs BMW. Russ and the entire team made the process smooth and enjoyable, and I truly appreciate the professionalism and attention to detail. You not only met but exceeded my expectations, and I am very satisfied with my experience. More
by Jacquetta Ullah
September 08, 2025
Loved working with Russ Millard at Bill Jacobs! He helped find a car that fit the needs of our family. He was knowledgeable and easy to work with. We would absolutely come back and work with him He helped find a car that fit the needs of our family. He was knowledgeable and easy to work with. We would absolutely come back and work with him again for another car purchase. More
by MLV
Employees Worked With
September 04, 2025
Unbelievably awesome service from Alex. He is honest, sincere, and genuinely cares for his customers. I would recommend him to anyone looking for a great service advisor. He is honest, sincere, and genuinely cares for his customers. I would recommend him to anyone looking for a great service advisor. More
by Vijay
Employees Worked With
Alex Flinn
September 03, 2025
Had a very easy/no stress experience purchasing a car with Russ Millard’s help. No pressure and very straightforward. Would love to work with him again. with Russ Millard’s help. No pressure and very straightforward. Would love to work with him again. More
by brianb
Employees Worked With
September 03, 2025
Alex Flinn always has a positive outlook on what repairs may be needed for my 5-series. He works on getting you the best price. I love the service he provides. may be needed for my 5-series. He works on getting you the best price. I love the service he provides. More
by Donald
Employees Worked With
Alex Flinn
