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Bill Jacobs BMW
Naperville, IL
3,220 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,220 reviews
March 08, 2025
We love the x5 we purchased from Russ Millard. He was very knowledgeable about the cars to help guide our purchase of our first BMW and thoroughly described the packages available and the options He was very knowledgeable about the cars to help guide our purchase of our first BMW and thoroughly described the packages available and the options included at a level I could understand. Russ was patient in answering our questions and bring transparent about purchase price. More
by ldillow57
Employees Worked With
March 07, 2025
Got an oil change here. First time time at this establishment. Jeff was great. Service was quick. I'll be back again for sure. First time time at this establishment. Jeff was great. Service was quick. I'll be back again for sure. More
by jkaracfox
Employees Worked With
Jeff Hulsebus was a great advisor. Helpful and considerate l.
March 07, 2025
We had a great experience with purchasing our vehicle from Bill Jacobs. They made the process easy and did what they said they would. It’s very nice to have peace of mind while making a large purchase. from Bill Jacobs. They made the process easy and did what they said they would. It’s very nice to have peace of mind while making a large purchase. More
by fnelson15
March 07, 2025
Good experience and i will Strongly recommend them for doing business with. I will definitely go to them again doing business with. I will definitely go to them again More
by Yazhini6
Employees Worked With
March 07, 2025
Alex allows for me to drop off my vehicle at my convenience. He is very accommodating and is excellent at getting my vehicle serviced promptly. convenience. He is very accommodating and is excellent at getting my vehicle serviced promptly. More
by Vito
Employees Worked With
Alex Flinn
March 06, 2025
The entire service department is A+. Especially Alex Flinn. I never have to wait for my car, and Alex always has a coupon for me. What great service. Thank you. Especially Alex Flinn. I never have to wait for my car, and Alex always has a coupon for me. What great service. Thank you. More
by Raj
Employees Worked With
Alex Flinn
March 05, 2025
Christian was great and pleasure to work with. I would recommend him to anyone. He truly was transparent, relatable, respectful, and overall amazing guy. I would recommend him to anyone. He truly was transparent, relatable, respectful, and overall amazing guy. More
by Raqib
March 04, 2025
Jessica was very helpful and made the process easy. We got a great overview of how the car works, all the bells and whistles. Good support for questions after the sale. We got a great overview of how the car works, all the bells and whistles. Good support for questions after the sale. More
by Drcmor
