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Bill Jacobs BMW

Naperville, IL

5.0
3,167 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,167 reviews

January 31, 2025

Great service from Brendon and his team. They did an inspection with me while the vehicle was on the lift. Very cool experience. More

by Nicolasforester02
Recommend Dealer
Yes
Employees Worked With
Brendon
January 31, 2025

Bill Jacobs had always taken care of my car. Brandon and Dan helped my with a screw in my tire and had me out in no time. I always appreciate the willingness to help! More

by Rick
Recommend Dealer
Yes
Employees Worked With
Brandon,Dan
January 31, 2025

I had a good experience with the Bill Jacobs BMW dealership in Naperville. Preston, our Client advisor, was very professional and extremely helpful. Everyone at the dealership that we met was kind a More

by Brian Leung
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Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick
January 31, 2025

Husain did an amazing job helping my wife and I with our vehicle purchase . He helped us factory order the exact vehicle she wanted, and it only took three weeks from start to finish ! Husain kept us inform More

by David
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

A 5 star review for a 5 star dealer. Brendon my service manager and Dan the master tech gave me a complete run down of my "new to me" 440. I loved being able to see under the car and the More

by Roy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brendon,Dan
January 30, 2025

Great customer service goes a long way. My advisor Brendon really understands that. That is why keep coming back. Keep up the great work! More

by Zach
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Recommend Dealer
Yes
Employees Worked With
Brendon
January 30, 2025

Love my new X3! My first service was great along with my advisor Brendon! The dealership is beautiful as well! More

by Monat.4u299
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brendon
January 30, 2025

Always impressed with the professionalism here. Brendon is transparent with the work that is needed and gives me an outline of future services. Much appreciated! More

by Andrew.luetz
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 30, 2025

Brendon made sure all of my concerns were taken care of. What I thought was just a battery problem ended up being a rodent problem in my engine. Brendon worked with my insirance company to get everything fi More

by Mo
Recommend Dealer
Yes
Employees Worked With
Brendon
January 27, 2025

Top notch service from Alex Flinn my Advisor. Creating that personal customer service experience goes a long way. More

by Robert
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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