Bill Hood Hyundai

Great experience. My car was handled professionally and in a timely matter . It was a wrest experience I will be back and recommend them to my friends . My car was handled professionally and in a timely matter . It was a wrest experience I will be back and recommend them to my friends . More

There was minimal communication on the status of the service. I called several times with no answer. I ended up having to stop at the service center in order to find out what was going on my car only to service. I called several times with no answer. I ended up having to stop at the service center in order to find out what was going on my car only to find out that further work needed to be done. More

I told you in my first response. I could have been killed when the car went into limp mode for no reason. Went to Toyota and traded in my Sonata. Paul spoke of charging me a diagnost I could have been killed when the car went into limp mode for no reason. Went to Toyota and traded in my Sonata. Paul spoke of charging me a diagnostic fee. After two days of doing nothing I went to Toyota. More

Never buy another nissan again to many issues with the truck and dealers to resiolve issues truck and dealers to resiolve issues More

I came in on 3/16/26 for an oil change. I was advised I needed new break pads for the front. The dealer ship did not have the machine to smooth the rotors out i had to spend extra money to I was advised I needed new break pads for the front. The dealer ship did not have the machine to smooth the rotors out i had to spend extra money to buy new rotors in addition to the oil change and new break pads. It was a horrible experience. They kept my car for 4 days. I will never use this dealership for service never again. More

My service rep was great. However there seems to be a problem with tge mechanic sonce i had brake service done there and later there was a problem with one of my brakes. Howev However there seems to be a problem with tge mechanic sonce i had brake service done there and later there was a problem with one of my brakes. However I feel that I should have been given something for the long wait ir caused. I have used hood for all my service needed and expect the best in service for my money. So you may want to think about your mechanic area. More

Took almost 2 hours for oil change and tire rotation and that's with an appointment. that's with an appointment. More

This dealership is like any other dealership. A bunch of leeches. The manufacturer clearly makes a defective engine. The 2.0 in the Tucson’s and when it fails from common issues with the vehicle A bunch of leeches. The manufacturer clearly makes a defective engine. The 2.0 in the Tucson’s and when it fails from common issues with the vehicle the dealership expects the vehicle owner to pay $4,000 to replace the damages caused by the faulty engine. Some people this may be an easy task but others it’s more of a death sentence. For those who rely on the vehicle to commute to work, all of sudden cannot due to the damages. Until you are in the predicament of possibly losing everything due to issues caused by something that is out of our control. More

I’m not sure who to be aggravated with, Bill Hood or Hyundai. I accidentally hit a garbage can with my front left bumper and it set off a sensor and the quote to repair is over $1000. There isn’t a dent Hyundai. I accidentally hit a garbage can with my front left bumper and it set off a sensor and the quote to repair is over $1000. There isn’t a dent just a scrape. I’m now riding with an engine warning light on and no way to repair I’m 75 on a fixed income. I’ve been a Bill Hood customer for years with Nissan. More