Bill Hood Chevrolet - Service Center

My service advisor Bill kept me informed throughout the service process. Additionally, he helped with a coupon that I had received from Chevrolet. service process. Additionally, he helped with a coupon that I had received from Chevrolet. More

I only clicked 1 star because it wouldn't let me give them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch service, and within a yr or so my family, had to have a brand new motor, that THEY had to pay outta pocket for, and then just had to pay for a brand new transmission that THEY had to pay for outta pocket, so they get the new transmission in ya know and the dealership is installing this brand new Chevy motor because their a Chevy dealership, so you know it's gonna be done right ya kmow...WRONG, after getting their brand new Chevy truck my family bought from THEM, not long after, start having issue, so bring it to them and some genius put the motor mounts on backwards, and it's crazy because when they did that, what do you know , it ate into the transmission and these crooks want no part of taking the responsibility to own up to it that they did all this. Who does that! Keep ya dealership circle small and far away from these people my friends!💯 More

Bill Hood Chevrolet has been my go to Chevrolet dealer since 2000. One thing for sure, when I need service on my several Chevrolet products, I immediately call to set up an appointment and generally I ca since 2000. One thing for sure, when I need service on my several Chevrolet products, I immediately call to set up an appointment and generally I can be seen on the day I call. I think very highly of Bill and Jimmy who take the time to make me feel at home. I highly recommend Bill Hood Chevrolet, whether just looking for a new automobile or having your current vehicle serviced. Tell them JoeB sent you. More

Service was good and I was kept informed while I waited for my oil change and tire rotation for my oil change and tire rotation More

Purchased my running boards online and had Bill Hood install them. They did a great job and finished quickly. The courtesy driver was also very nice, as I needed a ride home and back later to get the install them. They did a great job and finished quickly. The courtesy driver was also very nice, as I needed a ride home and back later to get the truck. More

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Service rep, Bill, is always courteous and gracious. Work was completed as promised, including a last minute request for oil change. My only complaint is not being able to call the rep directly. We knew Work was completed as promised, including a last minute request for oil change. My only complaint is not being able to call the rep directly. We knew we would be close to closing time picking up the vehicle , so we called around 4:30 to notify. We had to leave a voice mail at the general service number. No one ever acknowledged the call. More

Good experience with Service Department, great work. What I am not happy about is the GM design problem with the fuel systems on their engines for several years now and have done nothing to remedy the What I am not happy about is the GM design problem with the fuel systems on their engines for several years now and have done nothing to remedy the problem - just make their customers pay for VERY costly repairs. More

Lubin Lanne great. Disappointed with GM denying my no charge first oil change. 900 miles on car when oil was changed. Own Escalade would think some loyalty. Disappointed with GM denying my no charge first oil change. 900 miles on car when oil was changed. Own Escalade would think some loyalty. More

everyone was very accommodating and hospitable specially Bill most appreciative. have Always felt welcome at Hood Chevrolet Bill most appreciative. have Always felt welcome at Hood Chevrolet More