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Bill Hood Chevrolet
Covington, LA
932 Reviews
Bill Hood Chevrolet proudly serves customers from Covington, Saint Tammany Parish, Tangipahoa Parish, Slidell and Beyond
No matter where you're from, you are welcome to visit our dealership where we can help you find the new Chevrolet that's right for you, help you get the auto financing you need and take care of your auto service.
We're conveniently located at 69020 N. Hwy 190 Service Rd, Covington, LA. We're right down the road from Calvin Klein Mobile Homes and Hampton Inn Covington, and you can find us with ease from I-12 or US-190. Whether you're coming from Covington, Saint Tammany Parish, Tangipahoa Parish or Slidell, the drive to our dealership is simple and well worth it.
When you arrive, you'll be glad you made the easy trip to our dealership. We have an extensive inventory of new Chevrolet vehicles for you to choose from, including vehicles like the Spark, Impala, Camaro, Silverado and many more. There's a new Chevy for every kind of driver. We also offer a wide selection of used cars for you to choose from. These vehicles are offered at competitive prices and are in excellent condition.
In addition to our vast selection of new cars, trucks and SUVs, we also offer some great services. At our finance center, we can help you with all your auto loan and lease needs. At our service center, we can help with your maintenance and repair needs so your car can keep running at its best.
When you're ready to take care of all your Chevrolet needs, feel free to make the simple trip to our Covington, LA dealership. The drive is simple and we are always ready to help you with everything from finding a new car to keeping your car running smoothly for many more miles. Visit us at any time and we'll help you get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 932 reviews
January 06, 2009
I had an amazing experience at this dealership. The customer service was excellent in every way. They were willing to do what was necessary to answer any questions I had. They didn't try and hassle me customer service was excellent in every way. They were willing to do what was necessary to answer any questions I had. They didn't try and hassle me into purchasing something I did not want, and they gave me a very reasonable price and a GREAT deal on my trade-in. The salesman, Robert Juno, was extremely friendly and knowledgeable about everything. And the finance manager did all he could to help us get the lowest monthly note possible. Overall I had a great experience, and will definitely purchase vehicles from Hood Northlake in the future! More
by ashley479
Employees Worked With
Daniel Reguira, Robert Juno
November 30, 2008
Monday, November 24, 2008 I contacted Hood Northlake Chevrolet about a 2009 Traverse. The salesman was Joshua Spell. I very explicitly explained I wanted their final, out-the-door price after tax, tit Chevrolet about a 2009 Traverse. The salesman was Joshua Spell. I very explicitly explained I wanted their final, out-the-door price after tax, title, license, trade-in, etc. I was very clear about this and Josh understood this. Before I left the dealership I was quoted a price of $39,816.10 for the vehicle. Two or three times I asked Josh to confirm that this was the final, out-the-door price. Each time he responded, "Yes, this is the out-the-door price." The next day my wife test drove the vehicle to make sure she liked it. When I called Josh to finalize the deal he told me he had mistakenly quoted me the vehicle price only, not the final, out-the-door price we had agreed to the night before. The actual out-the-door price was to be $42,598.54. I told Josh I was extremely upset about this 'bait and switch' tactic. I asked to see the paperwork on the vehicle. This paperwork was done by the sales manager, Greg Brumfield. Upon checking the math on the paperwork I found the $42,598.54 price was fradulently in error. That price should have been $41,494.51, a difference of almost $1,100!! I have the paperwork which verifies this. In summary, Hood Northlake Chevrolet tried to cheat me in two ways. First, the bait-and-switch on the price of the vehicle. Second, fradulent math on price worksheet. I can only imagine how many times they have pulled this scam on unsuspecting people in the past. More
by Hawkeye66
Employees Worked With
Joshua Spell and Greg Brumfield
