Bill Hood Chevrolet

Great service and awesome associates. Never had a bad experience ever. Always accommodating and treats you with respect Never had a bad experience ever. Always accommodating and treats you with respect More

Scheduled an appointment brought in and while waiting the service center worked in some other vehicles while I waited on my service. All is fine. Okay a few days later I had my engine light come on and messa service center worked in some other vehicles while I waited on my service. All is fine. Okay a few days later I had my engine light come on and message told me to take to dealer immediately, so I called and went straight to dealer. They refused to work me in and told me I would have to leave it for a few days. I said okay I need a courtesy vehicle they said they didn’t have any, which the sale sticker, which is still in my truck, stated 100000 mile power train warranty with a courtesy vehicle. This is my only way of going therefore I had to leave with my truck. I’m extremely disappointed, I bring my truck to the dealer to get serviced and pay extremely higher price for it. I guess as long as they can make sales of vehicles and sales on the services at their convenience is all that matters to them. I felt disrespected and unappreciated, also they didn’t honor the agreement they sold me. I don’t know if I will ever do business with them again and definitely not recommend anyone to go there. More

Convenient, good service dept. ,moderate sales staff, excellent sales manager, discounts not on par with Matt Bowers Chevy, but availability and convenience won out. ,moderate sales staff, excellent sales manager, discounts not on par with Matt Bowers Chevy, but availability and convenience won out. More

Good service. Vehicle was ready on time. Jessica Torres was helpful in directing me on who needed to assist me, called me back with the information in a timely m Vehicle was ready on time. Jessica Torres was helpful in directing me on who needed to assist me, called me back with the information in a timely matter. My rep Austyn Stevens was on the ball More

It’s always a pleasure to take my truck in for its regular services , the waiting areas are clean, there’s always fresh coffee , plenty of snacks and soda machines, cable television, everyone is pleas regular services , the waiting areas are clean, there’s always fresh coffee , plenty of snacks and soda machines, cable television, everyone is pleasantly helpful, this dealership bends over backwards to make your experience good. More

My service was excellent. I told my dealer what I want .He presented me with a vehicle first one I fell in love.my service was excellent. I told my dealer what I want .He presented me with a vehicle first one I fell in love.my service was excellent. More

Mr Pitt was awesome to deal with. He is very knowledgeable on the Chevy/GM systems. I explained an issue with my infotainment system and he was quick to say "that does not sound r He is very knowledgeable on the Chevy/GM systems. I explained an issue with my infotainment system and he was quick to say "that does not sound right. Try this and if it doesn't work, schedule a service appointmentand we will fix it". It is great dealing with people that are eager to help resolve an problem. More

Mysalesman Toby and Brad Pitt was very Patient with my wife and I and was very Knowledgeable about the truck they sold us. They were very nice and courtesy to us. They did what they said. I would recomme wife and I and was very Knowledgeable about the truck they sold us. They were very nice and courtesy to us. They did what they said. I would recommend bill hood to anybody. T Thanks bill hood! More

Very clean vehicles! Salesman are bery knowledgeable of work and made shopping for a new truck very easy! Salesman are bery knowledgeable of work and made shopping for a new truck very easy! More

The service was excellent. Nancy took my Tahoe to the back & had it washed/vacuumed perfectly. Great Service Department!! Nancy took my Tahoe to the back & had it washed/vacuumed perfectly. Great Service Department!! More