Bill Hood Chevrolet

I was at Bill Hood Chevrolet of Covington and I must say my salesman Andrew and his boss Brad Pitt were amazingly awesome. They worked with me with my trade and even was able to get me where I needed to be my salesman Andrew and his boss Brad Pitt were amazingly awesome. They worked with me with my trade and even was able to get me where I needed to be payment wise. I had a number in my head as to what I was comfortable paying and when they told me the terms and said the number I had had in my head, I immediately said, "I'LL TAKE IT!" Everyone one there was very pleasant, from management all the way down to the staff that detailed my 2023 Traverse. I would definitely recommend any that's looking for excellent customer service and the ease of purchasing a new automobile, to check out Bill Hood Chevrolet of Covington. More

Amazing interaction and very easy to communicate. I was able to get everything handled pretty easy I was able to get everything handled pretty easy More

Everyone I encountered at Bill Hood Chevrolet was extremely friendly. And my salesman, Mason was fantastic to work with! extremely friendly. And my salesman, Mason was fantastic to work with! More

They were very nice and got the job done! Thank you so very very much! Thank you so very very much! More

Everyone was absolutely very nice helpful and very excellent customer service. I will pick Bill Hood a million times over. excellent customer service. I will pick Bill Hood a million times over. More

Very professional and friendly personal. Will be going back for service work on my truck Will be going back for service work on my truck More

My salesperson, Andrew Reeves was great. I would purchase another vehicle from him. He is knowledgeable and addressed all of my questions and concerns. He came in on his day off to make this I would purchase another vehicle from him. He is knowledgeable and addressed all of my questions and concerns. He came in on his day off to make this transaction. 5 1/2 hours to purchase a truck that I already selected the afternoon before. Much too long. There did not seem to be a sense of urgency within the dealership. Tire pressure was at 39psi in 3 tires and 40 psi in one. No one could adjust. Was told I had to bring it back. I work and don't have a lot of time to do that. $50,000+ sale and no one can adjust tire pressure. Really? I got the feeling that I was no longer important after I signed on the dotted line that afternoon. That also tells me the truck was not inspected before I took it. If you are going to sell cars on Saturday, there should be someone who can service them and address minor issues there as well. The following day, Bill in service seemed concerned and reassured me that any service would be addressed efficiently in the future. 4-5 salespersons hanging out in the foyer. Intimidating to customers. BYT this is the 2nd vehicle I bought from this dealership. More

This was a pleasant car buying experience All the employees I dealt with were great, especially my salesman Nathan. I've purchased many vehicles over the years at various dealers, and my Bill Hood e employees I dealt with were great, especially my salesman Nathan. I've purchased many vehicles over the years at various dealers, and my Bill Hood experience tops them all. I highly recommend them if you're in the market for a new ride. More

Service was awesome and beyond my expectations. Very friendly and knowledgeable. Best service I experienced at a dealership. Very friendly and knowledgeable. Best service I experienced at a dealership. More

Great service as usual. Bill was very thorough and helpful. Thank you for no unexpected costs. Bill was very thorough and helpful. Thank you for no unexpected costs. More