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Bill Dodge Auto Group

Westbrook, ME

4.3
628 Reviews

2 Saunders Way

Westbrook, ME

04092

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628 Reviews of Bill Dodge Auto Group

July 13, 2024

The agent Rob was very friendly and knowledgeable. Explained the ups and down of every car I looked at. Also management & finance teams, Dominique, Kris, Makayla, was very friendly and helpful explain More

by MEDSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Cook
Jul 15, 2024 -

Bill Dodge Auto Group responded

Thank you so much for your fantastic review! We're delighted to hear that Rob was able to assist you with his friendly and knowledgeable service. It's great to know that our management and finance teams, including Dominique, Kris, and Makayla, were helpful in explaining every product we offer. We strive to provide an excellent experience for all our customers, and we're thrilled that you had a great one. We look forward to serving you again in the future!

June 13, 2024

Great place to buy a car. Everyone was informative, helpful, and great to work with. More

by Jeannine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian O’Brien and Matt Ross
Jun 13, 2024 -

Bill Dodge Auto Group responded

Thank you so much for your kind words, Jeannine! We are thrilled to hear that you had a great experience buying a car with us. Our team strives to be informative, helpful, and enjoyable to work with, so it means a lot to us that you noticed and appreciated our efforts. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

June 03, 2024

Very good buying experience. Friendly, knowledgeable, spent an hour walking me through features and setting up preferences. More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrell Kramer, Jason
Jun 03, 2024 -

Bill Dodge Auto Group responded

Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you had a very good buying experience with us. Our team prides itself on being friendly and knowledgeable, and it's wonderful to know that we could spend the time with you to walk through the features and set up your preferences. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

May 14, 2024

Great experience, Delt with a very cool salesman. Would probably shop there again. Hopefully it makes a good truck for my son More

by Rgiles246
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
May 14, 2024 -

Bill Dodge Auto Group responded

Thank you so much for sharing your experience with us! We're thrilled to hear that you had a great time with our salesman and that you're considering shopping with us again. We're committed to providing top-notch service and quality vehicles, and we're confident that the truck you purchased will serve your son well. If you ever need anything in the future, please don't hesitate to reach out. We look forward to seeing you again!"

April 19, 2024

The kept my truck for 6 days my final bill was reduced by $20 the 3 quarts of cost $105 ! I won't go back after I told that they didn't reduce the bill! Fair servce More

by Pbartlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Sullivan
Apr 19, 2024 -

Bill Dodge Auto Group responded

Thank you for taking the time to leave this feedback. We are disappointed to hear that you were unhappy with your recent experience. Parts did need to be ordered for the repairs to be completed which did cause a delay. Steve, our service manager, will be reaching out to you so that any questions or concerns regarding your bill can be discussed. We do appreciate your business and we look forward to speaking with you.

April 03, 2024

Absolutely the worst buying experience ever and absolutely the worst service department I will absolutely share my xxxxty experience with every person I talk to. Thumbs down for Bill dodge auto gro More

by sharlow1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Liam Gibbons, Joe Borowski
Apr 22, 2024 -

Bill Dodge Auto Group responded

Thank you for your feedback. We’re pleased to hear that Joe from our service team was able to assist you and resolve the issues you experienced. Your satisfaction is very important to us, and we truly value your business. If there’s anything more we can do for you, please don't hesitate to let us know. Thank you for choosing us!

March 26, 2024

The quickest and most competent dealership in S Maine ! !! Hands down the best people with the most skills More

by Tommy Tow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Williams, Bob Colson , John Conover, Ken Sweet, Steve Howell, Scott Weimer, Patrick Sullivan, Bryan Wickerham
Mar 27, 2024 -

Bill Dodge Auto Group responded

We appreciate this wonderful review and your business, Tommy! Thanks again!

March 17, 2024

I purchased an X5 with the assistance of Zack Plourd and the process couldn’t have been easier ( and frankly, enjoyable). Zack reached out to me during COVID lockdown to introduce himself ( as the salespers More

by Chris W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Plourd
Mar 18, 2024 -

Bill Dodge Auto Group responded

Thank you for this fabulous review, Chris! We are thrilled to hear about the wonderful experience you had with Zach! We appreciate your business very much and hope you are enjoying your new purchase!

March 13, 2024

Always good for me ! Like everywhere there are issues with qualified staffing and they are doing the best under these circumstances! More

by Willy
Recommend Dealer
Yes
Employees Worked With
Steve Howell, Patrick Sullivan
Mar 14, 2024 -

Bill Dodge Auto Group responded

Thank you for the kind feedback, Willy! We do appreciate your business very much!

March 12, 2024

Bought a Buick through my man Kris at the Bill Dodge in Westbrook. He was calm, understanding, never pushy, answered all of my questions, and helped me get a great deal. Promise I'm not a bot, just genuine More

by brico1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristofer Hollenkamp
Mar 13, 2024 -

Bill Dodge Auto Group responded

Thank you for your kind review! It's great to hear that you were genuinely happy with your recent sales experience! We appreciate your business very much and hope you are enjoying your new Buick!

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