Bill Buck Chevrolet Inc
Venice, FL
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103 Reviews of Bill Buck Chevrolet Inc
I am extremely mad at this dealership... Appx 1 month ago my Uncle Harry Fain came to this place and came home with a new car... He is 81 years old and has full dementia.. There is no way the sales people co my Uncle Harry Fain came to this place and came home with a new car... He is 81 years old and has full dementia.. There is no way the sales people could not have known... Now he ha a 500.00 payment that he has no way to take care of...Harry was a 35 year employee of General Motors and has retired from there... It pisses me off that all the sales people wanted was a sale from an old man that isnt capable of making decisions.... I am his niece and have POA... I will be consulting a lawyer about this... Shame on these people for taking advantage of old people there in Florida.. More
Terrible experience trying to buy a truck. They don't hold to the price they quote. Finance man treated us badly. Very rude and unprofessional! hold to the price they quote. Finance man treated us badly. Very rude and unprofessional! More
Routine Maintenance I have been a customer at the Bill Buck Dealership for many years. My husband and his parents were customers when Bill Buck Sr. opened his business i I have been a customer at the Bill Buck Dealership for many years. My husband and his parents were customers when Bill Buck Sr. opened his business in the late 1950s. Throughout the years, many vehicles have been purchased - both cars and trucks. Whenever service was needed, this was always done to their satisfaction. The good service has continued with me. including my most recent visit. The Service People are always very polite and professional. I will continue to come to this dealership. In closing, I would like to thank Pat for all her years with the company and wish her the best in retirement. Thank You Patricia Norman More
New Vehicle Staci Internet sales was great, very supportive and helpful got our visit set up, Jake our salesman, there when we pulled in. Had picked out a car, w Staci Internet sales was great, very supportive and helpful got our visit set up, Jake our salesman, there when we pulled in. Had picked out a car, was ready to go, however a hitch could not be installed so we found a car with a hitch already installed better than my first choice, got it ready quickly, was great on the deal very fair, very straight forward and honest, can't beat the deal I got, finance was exceptional have worked with Rafael on 3 vehicles hope to work with him again always a great experience. This is my 7th Bill Buck new car buy, won't be my last. Service department also exceptional have done all my service work at Bill Buck since 2004 including 30,000 mile service a week ago. Everyone treats you like a valued customer. Kevin service manager is great provides options finds you when he needs you to make a decision doesn't make decisions for you, Sherrell cashier worked with her many times always a pleasure. We will be back for next service. More
A good experience, never pushed to make a buying decision! It's rare to enjoy spending time at a dealership due to the high pressure techniques we have experienced in the past from other dealerships. This was It's rare to enjoy spending time at a dealership due to the high pressure techniques we have experienced in the past from other dealerships. This was enjoyable and at no time did we feel pressured by anyone at Bill Buck Chevrolet to make a decision to buy, we can truly say it was pleasurable and we took our time in making a decision and had actually decided to not buy, however two days later we decided to buy and moved forward and purchase a vehicle from Bill Buck, and based on our positive experience we will do business with them in the future. More
Kudos I was a first timer and very pleased from the greeter to service personnel. I am hoping all the visits will be as rewarding as this first one was. Tha I was a first timer and very pleased from the greeter to service personnel. I am hoping all the visits will be as rewarding as this first one was. Thanks! More
No stars was 5 months at the time of review, NOW IT IS 9!! Terrible, all handshakes and smiles at time of purchase, but when there is a problem with the car, they become totally different. They sold me a car t Terrible, all handshakes and smiles at time of purchase, but when there is a problem with the car, they become totally different. They sold me a car that, according to them, AND Chevrolet engineering CAN NOT BE FIXED. Driving and paying for a car for 5 months that doesn't work properly. Heard every excuse, and every story. Haven't heard anything that sounds like "ok we're are going to make this right" More
Oil change service I bring my cars here for maintenance and have always been very pleased with the level of service received. There have been some personal changes but I I bring my cars here for maintenance and have always been very pleased with the level of service received. There have been some personal changes but I still felt welcomed and taken care of. My new advisor Bill was great. And as always, my favorite technician Lou Diaz went above and beyond my expectations for excellent service. See you all next time! More
Ryon Ash was terrific!!! Ryon Ash, the service advisor, was thorough, professional, prompt and communicated with me perfectly. I will be going back for other service on my Co Ryon Ash, the service advisor, was thorough, professional, prompt and communicated with me perfectly. I will be going back for other service on my Corvette!!! More
Best deal in town We found our salesman to be courteous, patient, helpful, knowledgeable and efficient. Will be seeing him again in three years. Dealership is close We found our salesman to be courteous, patient, helpful, knowledgeable and efficient. Will be seeing him again in three years. Dealership is close by making it convenient. More