Bill Brandt Ford | Page 7

Super easy, responsive and informative The sales team was FAST at responding to my questions and the price was great. Finance team (even though we paid cash) was helpful with all the paperw The sales team was FAST at responding to my questions and the price was great. Finance team (even though we paid cash) was helpful with all the paperwork). During COVID, it was great to have their team deliver the vehicle as well. Overall, a very simple, good experience. More

After the Sale, customer service= POOF! The ability to buy a vehicle at this dealership was respectable, price was fair, and home delivery options were truly convenient. However, there we The ability to buy a vehicle at this dealership was respectable, price was fair, and home delivery options were truly convenient. However, there were significant blemishes in vehicle that were not disclosed on website or through their pictures, which most certainly should have been. When confronted, salesman ignored inquiry and never responded. When speaking to his manager, it was revealed he was unavailable to speak because of COVID concerns. Bill Brant is so focused on the sale, that customer concerns for a significant purchase is dismissed after contract signed. After calling multiple times to address issues, I was lead to believe some replacement parts were being sent. That was over 3 weeks ago. Nothing has been received. When inquiring multiple times about major blemish on computer screen, they finally transfer me to some hotshot, snake-oil manager who wants to give me lesson on the “art of the deal” and how this particular dealership can’t keep up with demand since they’re such a high volume mover of vehicles. How can I be so ignorant? So, again my irrelevant(to them) concerns dismissed, after being made to feel belittled for requesting assistance. Be certain if buying from Bill Brant, you definitely kick tires before signing papers, cause heaven forbid, if there’s a concern, all You’ll hear is crickets. More

My daughter and son-in-law recommended Bill Brandt after they bought a car there. Because of COVID I was unable to go in to the dealership. They brought the car to my home for me to test drive and later bro they bought a car there. Because of COVID I was unable to go in to the dealership. They brought the car to my home for me to test drive and later brought me the paperwork to sign. They were very professional and helpful. They were honest about the car and did not pressure us to buy the car. They answered all of our questions and were available by calling or text. The car was an excellent price and in excellent condition. I am very happy with the car and service from Bill Brandt. More

amazing serivce and selection. I have worked with marc for the second time now. It has been another amazing experience. The service, finding me the right vehicle and the right price I have worked with marc for the second time now. It has been another amazing experience. The service, finding me the right vehicle and the right price. More

Great sales and service experience. Purchased a new F-150 Jason gave me a great price and I was in and out in. I time! Brought my truck in for the first service. Dave in service got me Purchased a new F-150 Jason gave me a great price and I was in and out in. I time! Brought my truck in for the first service. Dave in service got me in and out in no time. He even gave me a ride home. More