Bill Brandt Ford

I recommend reading the reviews of the last year (I wish I had). These people are the lowest xxxx I've ever seen. Go to any other dealer, even if you have to drive. These crooks are terrible people that wil I had). These people are the lowest xxxx I've ever seen. Go to any other dealer, even if you have to drive. These crooks are terrible people that will screw you any way they can. They all talk about each other, and their own people told us to walk and that they wouldn't buy from them themselves. Hopefully, the owner (Bill) wakes up and takes a hard look at what is happening at his dealership before the people running it destroy his business. Jesús was bad enough, telling me to get lost over honoring the website’s pricing of $300 difference, (and in the process breaking the law), as well as refusing to provide a customer their options through FMC, even after multiple requests, because they were just too busy, but they could find the time once I arrived after driving 8 hours. They still never did. So I had a check in hand when I got there, and still had to sit in a chair for three hours while they tried to queue their appointments. The car wasn't even washed/detailed when I got there. I had to wait another hour to have them bring it back from across the street scratched to xxxx. I have to say, that's a first. I was then erroneously charged $9,500 for in-state taxes when I needed a one-way permit to drive back to another state. This is after asking the salesmen to make sure he mentioned it to the finance manager. But nothing tops that snake oil salesman, Raúl. He is a terrible human being, and anyone who’s given a chance on the sales floor will gladly tell you the same about him any chance they get. Raúl told me after driving with my family of 5 kids and a pregnant wife, this car isn't for you. Simply because I asked for compensation to fix the damages. Their internal estimate was $500 for each of the four rims they scratched to xxxx, plus around $2,000 for paint correction to fix the damage done when they simply wiped the car that was covered in dirt and dust with a wet rag. He said he would rather pay more to fix the car and eat it than sell it to a customer who drove from out of state. Raùl even told the finance manager he was not allowed to call or attempt to contact anyone above him, and he would rather deal with the repercussions of what he did than allow upper management to find out and help. Hopefully it was still worth it when everything unfolds. To top it off. Not a word from upper management. No reach out, no apology, nothing. This isn't even scratching the surface of what transpired. More to come when I'm legally able to tell my full story once the investigations have concluded. For anyone being sold a White 2025 Ford Expedition Max, don't buy it without requesting the repair orders. The car was heavily damaged and will have had extensive body work repairs done prior to driving off of the lot for the first time. More

We had a great experience buying from here. This was our 3rd vehicle purchased from Bill Brandt Ford. We have no complaints. Leon was especially helpful. This was our 3rd vehicle purchased from Bill Brandt Ford. We have no complaints. Leon was especially helpful. More

The salesman was very knowledgeable, helpful and professional. It was a very good experience, I recommend them. professional. It was a very good experience, I recommend them. More

Don't bother wasting your time with other dealerships. If you are looking for a a fair price, excellent customer service, and employees who take care of you throughout the entire process, Then Bill Brandt If you are looking for a a fair price, excellent customer service, and employees who take care of you throughout the entire process, Then Bill Brandt Ford is the right place! Special thanks to Robert and Kyle!! More

Straightforward, informative and helpful, the personnel who guided me through the purchase of my vehicle made the experience effortless while performing professionally and courteously. who guided me through the purchase of my vehicle made the experience effortless while performing professionally and courteously. More

I spent months searching for my truck. Stephen and Kyle at Bill Brandt Ford were far and above the most professional, responsive and attentive. The buying process was smooth, easy and fast Stephen and Kyle at Bill Brandt Ford were far and above the most professional, responsive and attentive. The buying process was smooth, easy and fast. Their inventory and pricing was exceptional. Great experience! More

This dealership has been in business for decades and is the only dealership in town. They have establish a reputation for honesty and service. They have many repeat customers. There is no pressure, they ta the only dealership in town. They have establish a reputation for honesty and service. They have many repeat customers. There is no pressure, they take their time. They assist in understanding and connecting your device applications to your new car computer. More

It was hands down the friendliest, most good natured car transaction we have ever had. I will definitely be recommending Bill Brandt Ford to our friends and family! transaction we have ever had. I will definitely be recommending Bill Brandt Ford to our friends and family! More

All three used cars were up front when I arrived at the Dealership and David Padilla my Sales Rep and Kyle Caban my Finance Manager helped me get the car I could afford. No pressure, friendly, caring, cou Dealership and David Padilla my Sales Rep and Kyle Caban my Finance Manager helped me get the car I could afford. No pressure, friendly, caring, courteous and most of all had lots of patients with my decision on which one to choose. I have already recommended them to my friends and relatives. I wouldn't buy a car anywhere else!! This was my second purchase in 13 days as my first car was in an accident and totaled (not my fault) and I went back to Bill Brandt Ford where David Padilla & Kyle Caban helped me again and Kyle helped me with the Gap Insurance and made sure I had all the paperwork I needed to send to them to complete the payoff of the first car. I also explained to Kyle that he had gotten me the previous Loan with Pacific Service Credit Union and wanted to stay with them if they would still keep me. Kyle sent Finance Paperwork over to them on Saturday at PSC and they not only kept me but lowered the Finance Charge from 8.99 to 8.09. Amazing! I am extremely HAPPY! More

I Was Forced To Purchase The Express Code/Etch For 299. 00 Dollars.This Was A Take It Or Leave It.I Was Told It's The Only Way Bill Brandt Sold There Vehicles.I Was Not Going To Walk Away After Waiting 14 M 00 Dollars.This Was A Take It Or Leave It.I Was Told It's The Only Way Bill Brandt Sold There Vehicles.I Was Not Going To Walk Away After Waiting 14 Months For This Vehicle. More