Bill Black Chevrolet

Billy O’Connor‘s was excellent easy to work with got the vehicle in and out in a reasonable time like working with Billy and the work that was done. Seems to be excellent. We’ll be back if you have any more vehicle in and out in a reasonable time like working with Billy and the work that was done. Seems to be excellent. We’ll be back if you have any more problems with this truck. More

Great service. The only place I carry my truck and Becky’s car. Also where I bought them. The only place I carry my truck and Becky’s car. Also where I bought them. More

Smooth as silk. Every one were professional and thoughtful throughout the whole process. Will use them again when needed. Every one were professional and thoughtful throughout the whole process. Will use them again when needed. More

Very cool and nice young man always gives a smile even though he was training another person he was involved in keeping me updated and what I consider excellent communication skills. The fact is there ar though he was training another person he was involved in keeping me updated and what I consider excellent communication skills. The fact is there are people that just have that ability to always shine without faking it until you make it. This tech Brandon greets you from beginning to end with a pleasantness that even if you’re having a not so good day he makes you feel welcoming. Brandon please keep up the good work and I will be back to get the rest of my maintenance done! More

Shop had a question and immediately consulted with GM Engineering Dept. to obtain an answer to a problem they couldn't resolve. Hoping for a timely reply. Engineering Dept. to obtain an answer to a problem they couldn't resolve. Hoping for a timely reply. More

Very professional. Had loaner car waiting and they fixed the problem completely. Very satisfied with the service Had loaner car waiting and they fixed the problem completely. Very satisfied with the service More

Really liked the professionalism of the sales rep. Dealer has exemplary integrity regarding add-ons, with a reasonable administration fee, and no bogus up charges like undercoating or nitrogen air in Dealer has exemplary integrity regarding add-ons, with a reasonable administration fee, and no bogus up charges like undercoating or nitrogen air in tires, etc... Didn't care for the finance manager as he was deceptive regarding available finance options in my best interests More

We live in WV and had a 6 hour drive to pick up our new 2026 Silverado 2500HD. This dealership was amazing to work with. Very friendly and courteous, did not use pushy sales tactics. Prompt with answers to 2026 Silverado 2500HD. This dealership was amazing to work with. Very friendly and courteous, did not use pushy sales tactics. Prompt with answers to our questions. Easiest vehicle purchase we've ever had. Everything was done over the internet. More

Service department was excellent (Robert and Service Manager). My only regret is not bring my vehicle to Bill Black earlier and leasing and purchasing it from a different local dealer. Will definitel Manager). My only regret is not bring my vehicle to Bill Black earlier and leasing and purchasing it from a different local dealer. Will definitely use them for my next purchase. More

Had a routine oil change done on Wednesday. Cash board says low imagine oil the next day!!!! Took it back had to wait 2 hours because it was lunch time!!! They did not put enough oil in on Wedn Cash board says low imagine oil the next day!!!! Took it back had to wait 2 hours because it was lunch time!!! They did not put enough oil in on Wednesday. No one to take me home, no customer car! I am ashamed to tell people where I get my truck maintenanced!!!! More