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Bill Black Chevrolet

Greensboro, NC

Overview
Employees
Reviews
Vehicles
4.6
47 Reviews
Since 1955, Bill Black Chevrolet Cadillac has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Bill Black Chevrolet Cadillac is in its third generation of leadership. It was founded by Bill Black II in 1955 on E Market Street in the heart of downtown Greensboro. They moved to the current location at 601 E Bessemer Avenue in 1966. At that time the dealership was Black Cadillac Oldsmobile. Bill Black III was named Dealer Principal of the dealership in 1984 and purchased North State Chevrolet in 2004 after the phase out of the Oldsmobile franchise.
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601 E Bessemer Ave

Greensboro, NC

27405

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Showing 47 reviews

October 28, 2025

Bill Black always provides great customer service. They take great care of my 2020 Chevy Equinox. They take the time to explain the service I need and the cost. I usually wait for my car ~ the waitin More

by RLean2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kane
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Oct 28, 2025 -

Bill Black Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Black Chevrolet . We look forward to having you as one of our valued customers for many more years to come! Tim McGee Service Manager tmcgee@billblackauto.com

October 27, 2025

This is my second time leasing a vehicle from Bill Black with Eddie Simpson as my car dealer. He made the process so easy that I was able to do the transaction from 4 hours away without ever stepping into More

by Partyof5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Simpson
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Oct 27, 2025 -

Bill Black Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Black Chevrolet ! Russ Cox GSM rcox@billblackauto.com

October 26, 2025

I viewed the car online. It was about 2 hours from my home. The online experience was great but follow up was less than desirable. My car was dropped off and it was no con More

by ckerridge27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tyler ?
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Oct 27, 2025 -

Bill Black Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed you here. I'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Also, my direct cell is 336-669-1851. I am going to have Tobias Williams reach out now, he is our customer experience manager and can answer all the questions you have Russ Cox GSM rcox@billblackauto.com

October 25, 2025

Always have done a good job on servicing my Tahoe and Silverado at reasonable cost. More

by CLAYTONLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy O’Conner
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Oct 25, 2025 -

Bill Black Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Black Chevrolet . We look forward to having you as one of our valued customers for many more years to come! Tim McGee Service Manager tmcgee@billblackauto.com

October 25, 2025

Service was done as agreed. Price was inline with quote, and car is running great. Thank you team! More

by BRAILS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Oct 25, 2025 -

Bill Black Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tim McGee Service Manager tmcgee@billblackauto.com

October 24, 2025

These guys and ladies always go out of there way to help me and also to explain what needs to be done and even let you know upcoming things to consider having done! Great company over there More

by JANTHONY10712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 24, 2025 -

Bill Black Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Black Chevrolet . Tim McGee Service Manager tmcgee@billblackauto.com

October 24, 2025

Even with appointment took quite a long time and just a simple oil change and rotation that any place would do in half the time More

by robdeane76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
O'Connell
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Oct 24, 2025 -

Bill Black Chevrolet responded

I'm sorry your service visit did not meet your expectations. Just a reminder, we are not a quick lube. We perform thorough checks on the vehicles that visit us for service and give customers opportunities to make those repairs if they choose to. Sometimes these visits are a little faster, sometimes they are a little longer; you should anticipate a 2-hour wait for this process to happen. I looked at the time log of your visit, and you were here 1 hour and 40 minutes. I'm not trying to be mean with these comments, only trying to educate so that you will know what to expect on future visits. Hope you have a good day. Tim McGee Service Manager 336-387-3642

October 24, 2025

Bill Black Chevrolet is the best dealership in the world. They helped me out a lot and got me in a vehicle that I wanted. Thank you all! More

by bladestrike05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Jeremiah, Alexis
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Oct 24, 2025 -

Bill Black Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Russ Cox GSM rcox@billblackauto.com

October 23, 2025

Ira made my sales and trade in experience a piece of cake. Ira didn’t deal in “high pressure” tactics - just simple facts. Ask for Ira by name - you’ll thank me. More

by gde31ff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Oct 23, 2025 -

Bill Black Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Russ Cox GSM rcox@billblackauto.com

October 23, 2025

They did a great job, especially the lady there who starts the process with everyone. More

by ALEC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2025 -

Bill Black Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tim McGee Service Manager tmcgee@billblackauto.com

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