Bill Alexander Ford Lincoln Mercury
Yuma, AZ
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74 Reviews of Bill Alexander Ford Lincoln Mercury
I had a good experience buying my new vehicle because I was never under any pressure, and we worked through all the details together at a comfortable pace. Delivery was quick and faultless. was never under any pressure, and we worked through all the details together at a comfortable pace. Delivery was quick and faultless. More
I have been purchasing my vehicles from Alexander for several years now. From the sales staff to the servicing staff, everyone is amazing and put the customer first. several years now. From the sales staff to the servicing staff, everyone is amazing and put the customer first. More
I bought a 2001 Lincoln LS which has been serviced here exclusively for at least the last 10 years. This included oil changes, ongoing repairs like tires, battery etc. They also performed the 100K servic exclusively for at least the last 10 years. This included oil changes, ongoing repairs like tires, battery etc. They also performed the 100K service. They had to replace the engine due to failure to secure the oil drain plug. I bought the car knowing it had some issues with the front end. They replaced most of the steering components including the struts. They didn't replace the mounts and I am having that done today at a different shop. The service was horrible. They took two weeks to fix the car (I paid for a rental). They said they ordered parts and got the wrong ones, a lift was broken and they couldn't fit me in, blah blah blah. The service rep tried to explain it away but was hard to reach and sometimes would not return a call. I would like to never go to this place again, but I still have miles left on the engine warranty so I still get oil changes there. It really hurts to even give these guys even a one star rating. More
We were very happy with the service, the courteous office staff, and the followup after the sale. Would definitely recommend buying a vehicle here. staff, and the followup after the sale. Would definitely recommend buying a vehicle here. More